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Printing Industries launches revamped website

Friday, 08 December 2017
By Jake Nelson

PIAA’s new-look home page.

Printing Industries has unveiled its new-look website, which will offer a ‘significantly improved experience’ for visitors, including new member-only resources and the ability to search for members.

Ali Quaintance, PIAA.

Launched this week, the website offers the ability to login and update account information, securely pay for renewal subscriptions and book events online. Ali Quaintance, head of marketing communications at PIAA, says the new site is a big improvement. “Visitors are now able to find and access information directly relevant to their business. This is the first stage of our journey that will continue when the Workplace Relations Portal comes online early next year, and the information will keep building through 2018,” she said.

The site is part of a major overhaul of the association’s IT infrastructure, and includes a membership management system and financial reporting system. “These fully integrated tools allow us to serve our members better,” said Quaintance. “We now have visibility and insight into how members interact with the association, beyond direct contact by phone or email, to engagement with the member newsletters, events, website and member surveys. From this insight we can further build the benefits we provide members for their business.”

The PIAA’s new Workplace Relations Portal is set to launch early next year, and will offer an extended library of online resources. The “find a member” service is online now, allowing visitors to search by location, the printing services offered or by entering a business name.

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