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Tell Treasury to ban paper fees, says lobby group

Thursday, 30 November 2017
By Print21

The Keep Me Posted campaign is urging printers to make submissions to a federal inquiry into the practice of companies charging fees for paper bills.

“Stand for your industry now and help ban paper billing fees,” says a statement from the pro-paper lobby group. “Treasury is calling on all Australians to let them know the impact of paper billing fees – this is the first step towards legislative reform.

“Keep Me Posted believes the only option that can guarantee consumer protection against unfair and discriminatory charges, and protect our industry is OPTION 2: Ban paper billing fees.

“It is time for our industry’s voice to be heard and we urge you to provide a submission.”

The Federal Government last week called for submissions to a public consultation into paper billing, which could see the practice of charging fees for paper bills restricted or banned.

Michael McCormack, Minister for Small Business, is seeking feedback from consumers, companies who charge for paper bills, and affected stakeholders. Options include banning the practice outright or limiting fees to actual costs incurred by businesses in sending paper bills.

“There has been a significant shift away from paper billing in recent years, yet not every Australian consumer has the means to access digital billing and it is unfair to punish them for being unable to do so,” said McCormack.

Submissions can be made online via the Treasury website or via mail to The Treasury, Langton Crescent Parkes ACT 2600, and close on Friday, 22 December 2017.


  1. Clearly state that you support Option 2; Ban paper billing fees to the exclusion of all others
  2. Be specific about your situation and how fees for paper billing impact your activity (as a business and as a customer of service providers and banks)
  3. Call on your employees / members to make a submission or leave a comment

If you need guidance, contact Keep Me Posted
P: 03 9421 2209

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