The Opportunity
Flint Group Packaging Solutions is one of the leading suppliers to the Packaging and Printing industries and have the most complete global portfolio of product offerings for the packaging and print market.
We are fortunate to employ some of the most knowledgeable, and respected people in our industry across sales, operations, R&D, technical functions and administration.
Through our global position, we have people with various cultural, and ethical backgrounds who have a wide range of styles, skills and ideas.
An outstanding opportunity has become available for a Technical Sales Account Manager to join the dynamic Sydney team.
This full-time role will be responsible for delivering exceptional customer service and technical support to our valued clients. As well as identifying opportunities for sales growth within the existing customer base and, new customers.
Key Responsibilities
· Serve as the primary sales and technical liaison between the company and their customers, providing high-quality support and expertise.
· Collaborate with cross-functional teams to understand customer requirements and deliver tailored solutions
· Align and implement the Sales and Top Line Growth Strategy of the business.
· Proactively monitor and address customer needs, ensuring their satisfaction and retention
· Maintain regular, proactive communication with management and colleagues while operating remotely.
· Document and communicate technical information, processes, and recommendations to both internal and external stakeholders
· Australian citizens and permanent residents only are eligible for this position.
What We’re Looking For
· Proven experience (3 – 5 years) as an account manager or similar customer-facing, technical role in the printing or packaging industry
· ERP and Microsoft Office experience is required for this role.
· SAP experience will be highly regarded.
· Advanced expertise in printing technologies and industry-specific solutions is desirable.
· Ability to translate technical knowledge across modern technologies, solutions, and industry best practices
· A proactive and motivated self-starter, with the ability to identify priorities, take initiative and progress tasks without requiring constant direction.
· Excellent presentation, communication and interpersonal skills, with the ability to translate complex technical information into easily understandable terms
· Demonstrated problem-solving and critical thinking skills, with the ability to quickly identify and resolve customer issues
· Demonstrated ability to work independently in a work-from-home environment with minimal supervision.
· Ability to work collaboratively with cross-functional teams and build strong relationships with both internal and external stakeholders
· Excellent organizational and time management skills, with the discipline to manage competing priorities effectively.
What We Offer
Flint Group Packaging Solutions is committed to providing its employees with a rewarding and fulfilling work environment. As a Technical Sales Account Manager, you will have the opportunity to work with a talented and supportive team, and be part of a company that values innovation, collaboration, and professional development.
We offer a competitive salary, plus car allowance, bonus and comprehensive benefits, plus a range of opportunities for career growth and advancement within a worldwide group.
If you’re ready to take the next step in your career, we encourage you to apply for this exciting role. Click “Apply Now“.