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A Lean First at Mystique

Tuesday, 24 April 2012
By Print 21 Online Article
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Victorian printing company Mystique has achieved new heights of business sustainability by becoming the first Victorian printing company to successfully complete Printing Industries’ competitive manufacturing program, LEAN & Green.

All employees participated in the 18-month program, which focuses on removing waste from every facet of the business. Waste is defined broadly as the use of any material, energy, effort and time that does not lead directly to the creation of a product or service.

Darren Greene, managing director of Mystique, said the whole company benefitted from the measurable and tangible improvements achieved during the process. “It had positive effects throughout the entire company from reception through to the sales team, our pre-press department, press, finishing and dispatch. We couldn’t be more delighted,” he said.

The project was initiated and managed by Mystique’s Environmental Manager, Mat Eldred, who had the task of keeping everyone on track in conjunction with Printing Industries’ training partner SkilledForce who provided the on-site support and printing industry expertise.

“Added benefits were delivered from the fact that this whole experience resulted in a terrific team building exercise that brought us a much improved ‘complete loop’ in communication that would have otherwise been hard to achieve,” said Greene.

Pictured: The entire Mystique Lean Team celebrate at the recent graduation ceremony. (l-r) Mystiques Sales Manager Neil Maynard, MD Darren Greene, Environmental Manager Mat Eldred with Skilled Force Victorian Manager David Galbraith.

According to David Galbraith, training facilitator at SkilledForce, Mystique’s program provided a great deal of satisfaction over the implementation period as he has watched the development of almost 30 employees who also received a national recognised qualification.

“Mystique is now able to clearly measure their output from each of the various departments and will be able to go on to seek additional ongoing continuous improvements from here,” said Galbraith.

Bruce Lowery, manager for member services at Printing Industries Victoria, said competitive manufacturing was making inroads throughout Victoria with an increasing number of companies embarking on the program, a trend being reflected around the country.

“Our LEAN and Green program has some 2,000 trainees around Australia undergoing training in both competitive manufacturing Certificate 3 and Certificate 4. That’s a great result,” said Lowery.

Lowery said the PIAA, through its partnership with SkilledForce and Applied Training Solutions (ATS), was often able to assist companies obtain government funding towards the training costs.

“We must acknowledge the generous funding from the Victorian Governments ‘Skills for Growth’ program as well funding from the Commonwealth Government which is currently assisting many Victorian companies to achieve similar improvements,” said Lowery. “This is clear evidence that both governments have a genuine desire to assist the Australian manufacturing sector, which can only be a good thing.”

Organisations wishing to know more about the competitive manufacturing should contact their local Printing Industries office for more details or visit

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