Archive for January, 2003

  • The Clancy column. . . overflow. . . the best bits are here. . . and the funnies

    First up is well-known industry identity, Steve Peck, (right) who is now putting his wealth of knowledge of all things digital to good account by becoming the Senior Account Manager – Digital, Northern Region. Steve’s a keen golfer, although lately been hooked on tennis, as well as being a pilot of some renown.

    Now say hello to a new bloke from the UK, Tony Lynas (left) who has joined HAN’s Sydney-based customer support electrical team. As Clancy has often heard it remarked around the bar, “Where would the industry be without the UK contingent?”

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    Creo and EFI are locked in battle for control of PrintCafe, the dot com software company that regards it as a good year when it loses less than $50 million. Creo announced it had an agreement with shareholders to lift its current 33 per cent shareholding to 55 per cent. Then EFI came on the scene and trumped its $1.30 offer with a $2.60 per share bid.

    Very naturally in light of the doubled offer, Printcafe’s board of directors has appointed a special committee to consider its strategic alternatives. It says it will evaluate and consider both offers, which are for all outstanding shares, as well as any other offers it may receive.
    Can I tell them which offer I’d take?

    _______________________________

    Avery Dennison shows the stickability of label profits with annual sales growth of 11 per cent to US$4.2 Billion. Out of this it has to account for the costs of integrating Jackstadt into the fold, which are running at $16.9 million in the fourth quarter of 2002 for severance, and asset impairment costs, with another $20 million in the first quarter of 2003 (the press release said 2004). The Company reported that the integration of Jackstadt operations is proceeding better than originally expected. No word yet on any impact on the Australian operations where the company now has two production sites.

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    The US Federal Trade Commission reports that in 2002, it registered 102,517 internet-related fraud complaints. The FTC said $122.4 million was lost by those people who reported a monetary loss with their complaint. Of those people, 11 per cent lost between $1,001 and $5,000 and 10 per cent lost between $501 and $1,000. The prize went to those unfortunate 14 people who lost $1 million or more.

    Online auctions claimed the top spot with exactly half of the victims citing them as the rip off. Another 13 per cent complained about shop-at-home or catalogue sales while 11 per cent said that their experience with fraud started right at the beginning with internet access services.

    _____ ___________________________

    Carter Holt Harvey has announced its net earnings for the year ended 31 December 2002 were NZD137M, compared with NZD25M for the same period last year. Operating earnings before interest and tax was NZD333M, up 101% on the previous year. (Go figure that!)
    It said the strong full year result reflects improved operational performances across the board, higher realisations for logs, and the buoyant housing market. It might also have something to do with the sale of its paper distribution businesses.

    ______________________________

    Clancy’s mate, Tony Farrington, Exhibition Director of PrintEx 03, wants it known that companies interested in exhibiting at PrintEx03 need to get their skates on! Only some six stands are still available for this “premier print and graphics industry event” on May 29-31, Sydney Convention & Exhibition Centre, Darling Harbour. To book your space, contact Norm Lembke, Reed Exhibitions. Australia, 02 9422 2562.

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    A Russian software company has cracked the code of secured PDF files. In October ElcomSoft released Advanced PDF Password Recovery (APDFPR), a program that can be used to decrypt protected Adobe Acrobat PDF files. APDFRP opens files which have owner password set, preventing the file from editing, printing, selecting text and graphics, or adding/changing annotations and form fields. Decrypted files can be opened in any PDF viewer without any restrictions and with edit/ copy/print functions enabled. All versions of Adobe Acrobat are supported.

    And these were the guys who were found not guilty of developing copyright circumventing programs in California recently.

    ________________________________

    And finally . . . just so you know what your kids are thinking, here are some metaphors (OK and some similes) supposedly found in NSW Year 12 English essays

    • Her face was a perfect oval, like a circle that had its two sides gently
      compressed by a Thigh Master.
    • He spoke with the wisdom that can only come from experience, like a guy
      who went blind because he looked at a solar eclipse without one of those
      boxes with a pinhole in it and now goes around the country speaking at
      high schools about the dangers of looking at a solar eclipse without one of
      those boxes with a pinhole in it.
    • She grew on him like she was a colony of E. coli and he was
      room-temperature prime English beef.
    • She had a deep, throaty, genuine laugh, like that sound a dog makes just
      before it throws up.
    • Her vocabulary was as bad as, like, whatever.
    • He was as tall as a six-foot-three-inch tree.
    • The little boat gently drifted across the pond exactly the way a bowling
      ball wouldn’t.
    • McBride fell 12 stories, hitting the pavement like a Hefty bag filled with
      vegetable soup.
    • From the attic came an unearthly howl. The whole scene had an eerie,
      surreal quality, like when you’re on vacation in another city and “Sex in
      the City” comes on at 7:00 p.m. instead of 7:30.
    • Her hair glistened in the rain like a nose hair after a sneeze.
    • The hailstones leaped from the pavement, just like maggots when you fry
      them in hot oil.
    • John and Mary had never met. They were like two hummingbirds who had also never met.
    • Even in his last years, Grandad had a mind like a steel trap, only one
      that had been left out so long, it had rusted shut.
    • The plan was simple, like my brother-in-law Phil. But unlike Phil, this
      plan just might work.
    • The young fighter had a hungry look, the kind you get from not eating for a
      while.
    • “Oh, Jason, take me!”; she panted, her breasts heaving like a Uni student
      on $1-a-beer night.
    • He was as lame as a duck. Not the metaphorical lame duck, either, but a
      real duck that was actually lame. Maybe from stepping on a land mine or
      something.
    • The ballerina rose gracefully en pointe and extended one slender leg
      behind her, like a dog at a fire hydrant.
    • He was deeply in love. When she spoke, he thought he heard bells, as if
      she were a garbage truck backing up.
    • She was as easy as the TV Guide crossword
    • She walked into my office like a centipede with 98 missing legs
    • It hurt the way your tongue hurts after you accidentally staple it to the
      wall.
  • Xerox is back in the black

    “Xerox’s aggressive efforts in transforming its business, generating strong operating cash flow and investing in new technology is all about building value for customers and shareholders,” said Anne M. Mulcahy, Xerox chairman and chief executive officer. “We continue to demonstrate through precise execution and market focus that this strategy is working. Our customers are responding, our leaner, faster business model is delivering positive performance and Xerox is building momentum in the marketplace.”

    Revenue from equipment sales “trended” positively in the fourth quarter due to customer demand for the 17 new products launched in 2002. The fourth-quarter equipment sales decline of two per cent was a significant improvement from the nine per cent decline in the third quarter of 2002. Total revenue for the fourth quarter was $4.25 billion, a year-over-year decline of three per cent.

    “Xerox’s fourth quarter results demonstrate exceptional operational performance and increased revenue in important markets, including office multifunction, production colour, and monochrome production publishing,” said Mulcahy. “Despite continued weakened global economies, customers recognize the value of Xerox’s innovative, integrated technology and services, which enable more efficient work processes and lower cost, higher quality document management.”

    Mulcahy noted that the company’s investment in advanced colour technology resulted in a 10 per cent increase in total colour revenue, largely due to the success of Xerox’s DocuColor 1632, 2240, and 6060 production colour series.

    Accelerated demand for Xerox’s Document Centre 500 series contributed to a strong revenue increase in the growing market of office digital multifunction devices. And, the company’s DocuTech family – Xerox’s flagship production publishing system – continued to lead the market, driving an increase in Xerox’s monochrome production publishing business.

    Xerox also highlighted several recent customer wins that represent new business, competitive battles and renewals:

    • Lloyds TSB recently signed two agreements for Xerox to manage the European bank’s annual $46 million document spend of its group marketing operations and to manage up to seven digital print centres. Lloyds TSB’s expanded relationship with Xerox is expected to deliver about $10 million in annual savings.
    • Building on a strong relationship with Xerox as its document management services provider, Airborne Express recently upgraded its offices with the purchase of 350 Xerox Document Centre digital multifunction systems.
    • United Health Group, the largest healthcare services organization in the U.S., called on Xerox to help manage its extensive human resources records as United Health migrates to a paperless Internet environment. Xerox is deploying an integrated solution that leverages its expertise in document imaging and repository services.
    • First Bank has engaged Xerox for continued managed services and document solutions in an agreement that calls for the replacement of over 300 competitive products with Xerox Document Centre digital multifunction systems as First Bank shifts to an integrated network enterprise.

    Commenting on the first quarter of 2003, Mulcahy said, “We expect that our expanded product, solutions and services portfolio will continue to drive modest improvement in year-over-year equipment sale trends. The flow through from our accelerated cost reductions in the fourth quarter will further strengthen our bottom line.”

  • Job of the week

    The successful candidate will be currently or recently employed in a similar position in a colour offset printing plant; be able to demonstrate a record of successful production management and QA control in a high-pressure production environment.

    This is a career opportunity with an award-winning Gosford colour printing company serving leading corporate and fine arts clients

    Contact: Mike Zimbler on (02) 4328-5644 or 0409-285-643 employment@print21online.com

    Click here for more positions adn candidates http://
    www.print21online.com/index.cfm?pageid=jobs01

  • Snapshot of US printing industry confirms large printers get most of the work

    Although small commercial and quick printers in the US account for half of all printing establishments, they only account for 15 per cent of all shipments in the industry. Also according to the report, there are an estimated 56,161 design and production establishments in the US, more than a third of them graphic design shops.

    “Since the original demographic briefing reports were developed in 2001, the industry, and the world for that matter, has experienced many new influences,” noted Vince Naselli, Director, TrendWatch Graphic Arts. “And yet many of the forces and key issues still remain prevalent.”

    According to the report…

    • 38% of design and production firms say their digital color printing jobs are increasing. The same number (38%) say that their traditional offset printing jobs are decreasing
    • Design and production establishments spent an estimated $108 million on software purchases in 2001 and 2002
    • The number of small commercial and quick printing establishments hit a high point in 1990 at 37,352 U.S. establishments. That number has been declining ever since
    • 86% of the commercial and quick printing establishments, with presses no larger than offset duplicators, have fewer than 10 employees
    • Sheetfed offset presses account for more than 90% of the presses installed in the United States.

    The 143-page TrendWatch Graphic Arts report Graphic Arts Market Demographic Profiles: Where Are We Today — And Where Will We Be Tomorrow? is available for purchase by visiting the secure TrendWatch Graphic Arts eStore online at www.trendwatchgraphicarts.com The price for the report is US $1595. TrendWatch Graphic Arts eStore customers can download this report in PDF Acrobat format immediately after purchase.

    For more information, go to the TWGA website www.trendwatchgraphicarts.com

  • New products, latest releases and updates

    1. HP RIPS for Mac OSX.

    Hewlett-Packard Australia (HP) announced several significant enhancements to its HP Designjet 10ps, HP Designjet 20ps, and HP Designjet 50ps printers for the graphics and Macintosh communities. HP now offers its first Mac raster driver for Apple Mac OS X.1 and X.2 enabling quick layout prints. Updated raster image processing (RIP) software supporting Mac OS X is also available, delivering the ultimate in colour accuracy and consistency from print to print and printer to printer. Remote proofing software now comes with each of the printers and two new media types are also available for improved quality and faster dry times.

    “With the advanced support for Mac platforms, the printers will offer graphics professionals more flexibility and maximum performance,” said Nelson Ferrari, business development manager, large format imaging, HP Australia. “HP is committed to delivering the utmost in colour accuracy and productivity.”

    Key enhancements of the HP Designjet 10ps, HP Designjet 20ps, and HP Designjet 50ps printers include:

    • A new office driver for Mac supporting both Mac OS X.1 and X.2, a first for Designjet printers.
    • Mac OS X support for classic applications (QuarkXPress) or native applications (Adobe Photoshop).
    • RIP software enhancements enable designers to continue to work on their projects while sending jobs to the printer.
    • Two new media types and enhanced media flexibility, giving designers the option to add new and custom media for the most accurate results.
    • Remote-proofing software 2.0 in the box with the printer. HP’s remote-proofing solution enables Designjet owners to generate remote-proofing files (RPFs) that include not only content data, but also specific colour profiles and print settings. These files can be accurately printed at any location by simply dragging-and-dropping into the remote-proofing software interface.
    • Easy installation and usability.

    Existing customers can obtain the new software and other enhancements free of charge by visiting HP Designjet Online at www.designjet.hp.com

    2. Océ wide format colour printing system – the Océ TCS400 (Technical Colour System).

    The Océ TCS400 print system consists of a print engine and an integrated Océ Power Logic Controller. In future releases the Océ TCS400 will be complemented with a wide format colour scanner adding wide format colour copying and scan-to-file functionality.

    The Océ TCS400 includes the powerful Océ Power Logic Controller. Due to the controller’s high internal speed and large memory, job processing can be streamlined saving time. Different file types are recognized, which allows users to print almost any file without converting it first.

    Print files spool directly onto the controller’s hard disk freeing the network. Thanks to a powerful processor, files are processed with speed allowing the print engine to start almost immediately. On top of that, you get true concurrency. While the print engine prints one file, the Océ Power Logic Controller receives and processes the next.

    Print wide format in colour. It’s easy
    The Océ TCS400 printer engine was designed to make colour wide format printing as easy as black and white. Simple multi-roll media handling makes it possible to have different media types and sizes ready for printing. DIN- formats are supported, which saves time on trimming.

    Submission. It’s easy
    With Océ drivers and submission tools, it’s easy for users to produce exactly what they want. For user convenience, default settings are only a click away. If files are in a printable format, they can be submitted directly—there’s no need to open the file in the application. Use Océ Print Exec LT Web to make a job of multiple printable files in a few seconds. For additional functionality, advanced users can opt for various print management options.

    Future proof and reliable. It’s easy
    The Océ TCS400 can be expanded to include a colour scanner, which enables wide format colour copying and scan-to-file. Thanks to the Océ Power Logic Controller, print systems can be upgraded to include future software releases.

    The Océ TCS400 was designed to last. Like other Océ wide format printers, there is a very short paper path minimising the chance of a paper jam. The multiprinthead design allows for unattended printing in the overnight mode.

    Everything the user needs. It’s easy
    In today’s fast moving world, even the best printing system is not enough. Océ Easy PAC offers implementation, education and support services, like helpdesk support, on-site preventative and corrective maintenance. Océ also provides a variety of paper, film and other materials.

    For more information
    Adwin Kannekens
    International Product Manager
    akan@oce.nl

    3. Jaws PDF Editor upgrade

    The latest version of Jaws PDF Edit(TM), is announced by Global Graphics Software. Jaws PDF Editor is an intuitive application priced at only Aus $66 (US$39 )and designed specifically for business users familiar with Microsoft Office and similar applications. The software provides users with flexible editing and comment/mark-up capabilities plus the ability to view, search, manipulate, merge and print PDF documents. It can be used as a stand-alone tool or as a fully compatible companion to Jaws PDF Creator? 3.0, the latest version of Global Graphics’ popular PDF creation package.

    Compatible with PDF 1.4 and PDF 1.3 specifications, Jaws PDF Editor 2.0 now supports the still widely-used Windows 98 and Windows Me operating systems, in addition to Windows NT, 2000 and XP.

    Jaws PDF Editor 2.0 introduces web browser integration and deepens its functionality with improved bookmark, comment and page manipulation features to meet the majority of business and user requirements. In addition to standard PDF viewing and print options, new features in Jaws PDF Editor 2.0 include:

    • Web browser integration: allows PDF documents on the Internet to be opened directly in Internet Explorer without the need to save and open off line. Jaws PDF Editor retains all its functions when viewing the files.
    • Finish Document Wizard: a unique feature which gives users a clear step-by-step guide to producing a final PDF file, defining, for example, general file information, open actions, security and linearization, before publishing the file or making it available to others.
    • Improved Bookmark editing: enables users to add, edit, format, reposition and delete bookmarks. New formatting features include customisable ‘styles’ specifying font, colour, and bold and italic preferences. The destination zoom level of all bookmarks in a document can be set to the same level, especially useful after combining several documents with bookmarks into one document.
    • Enhanced comments handling: now all comments in a PDF document can be listed and sorted by caption, type, date or page enabling users to check and change properties of comments, as well as hide, import and export comments. A formatting toolbar within pop-up notes allows users to directly format text as needed in bold and italic to add emphasis.
    • Improved user interface and layout: Jaws PDF Editor 2.0 is now even easier to use. Icons, menus and toolbars have all been updated to provide Microsoft Office-like functionality and redesigned to give access to tools when they are most needed.
    • Improved security: Jaws PDF Editor 2.0 now offers both 40- and 128-bit encryption for higher document security when required.
    • Expanded platform support: In addition to Windows® NT®, 2000 and XP, Jaws PDF Editor now supports Windows 98 and Windows Me thus broadening the appeal and usage of the software to businesses still using these popular platforms.
    • Upgradeable Plug-in Architecture: Allows the ability for future capabilities such as PDF forms fill and digital signatures to be easily integrated into Jaws PDF Editor.

    Jaws PDF Editor 2.0 is available from 24 February 2003 for purchase and direct download from www.jawspdf.com. Jaws PDF Editor 1.0 users can upgrade to version 2.0 for free. The software can also be purchased from Australian and New Zealand agent D2P. Contact John Weichard
    jpw@d2p.com.au

    Ph:(03) 9429 3233

    Ricoh PriPort JP8500

    Remember the duplicator? Well it’s about to make a comeback if Ricoh has anything to do with it. It’s pushing the Priport JP8500 – digital duplicator, with 600dpi output at speeds of up to 120ppm at a suggested retail price of US $15,650.

    According to a report on www.BERTL.com digital duplicators are historically associated with delivering a lower image quality than laser devices. With image resolution of 300-400dpi output, this has made them unsuitable for print for pay and other commercial uses. However, a new breed of digital duplicator has arisen, offering 600dpi output. This may open the doors to a wider market, the most likely being inhouse central reprographics departments (CRD) and print for pay users that are keen to take advantage of the large cost saving potential on long run jobs versus toner based printing.

    Digital photocopiers/network printers utilize a reusable photoreceptive drum, toner and a fuser unit which melts the toner onto the paper. In contrast, digital duplicators work by creating a stencil (called a “master”) from the scanned original. The master is a thin sheet with tiny micropores (holes) burned into them by an imaging laser. The master is wrapped around a drum which outputs ink. Pressure is exerted on the ink, pushing it through the holes in the master and onto the paper which is fed over the master drum surface. Each new image requires a new master to be created.
    For specific applications/environments, digital duplicators can be more cost effective to run than digital laser copiers or network printers.


    Apple 20” Cinema Display at Breakthrough Price

    Significant Price Reductions on 23” Cinema HD Display & 17” Studio Display
    Apple is introducing the 20-inch Apple Cinema
    Display, a professional-quality, wide-format active-matrix LCD with 1680-by-1050 pixel resolution at a breakthrough price of $2,695 AUD. A perfect complement to Apple’s new Power Mac G4 desktops and ideal for demanding colour work, the all-digital 20-inch flat panel display provides more work area than Apple’s previous 22-inch Cinema Display.

    Apple also is dramatically reducing the price of its 23-inch Cinema HD Display, with 1920-by-1200 pixel resolution—enough to view High Definition Television (HDTV) content with room to spare—from $7,599 AUD to an amazing $4,095 AUD. Widely regarded as the finest quality flat panel display in the industry, the 23-inch Cinema HD Display is now
    within the reach of almost every professional user. Apple is also reducing the price of its 17-inch Studio Display, providing 1280-by-1024 pixels, from $2,299 AUD to just $1,395 AUD.

    “The new 20-inch Cinema Display, with its 1680-by-1050 resolution, offers more pixels than our previous 22-inch product,” said Greg Joswiak, Apple’s vice president of Hardware Product Marketing. “We’ve priced it very aggressively at $2,695 AUD so that almost everyone can now afford a stunning, widescreen Cinema Display.”

    Apple’s Cinema Display features an active-matrix, liquid crystal display that incorporates a pure digital interface to deliver superior, distortion-free images that never need adjusting. Like the current 17-inch and 23-inch flat panel displays, the new 20-inch Cinema Display is designed for use in the most demanding colour environments. Using the industry’s best wide viewing angle technology, Apple flat panel displays
    provide maximum colour quality even when viewing images off-axis.

    With a broad colour gamut that stays consistent edge-to-edge, Apple flat panel displays are easy to calibrate using measurement devices such as the GretagMacbeth Eye-One calibrator to create ColorSync profiles for use with Apple’s ColorSync or other colour management systems, such as
    Integrated Color Solutions, Inc. Recognised providers of innovative tools for advancing colour management technology, ICS relied solely on Apple’s Cinema Display and breakthrough Cinema HD Display to develop Remote Director 2.0, the first display-based proofing system to be certified by SWOP Incorporated. The prestigious SWOP certification means Remote Director 2.0 can be used to approve jobs for press production on-screen without the need for hard-copy proofs providing significant time and cost savings for print professionals.

    The Cinema Display is less than two inches thick while providing a wide format design (16:10 aspect ratio), allowing customers to easily view a full 11-inch by 17-inch two-page spread, a complex illustration or view a DVD movie, making it the ultimate display for the creative or technical professional. Based on Apple’s award-winning design, the Cinema Display
    offers the innovative Apple Display Connector (ADC) that carries the digital video signal, USB data and power over a single cable to simplify setup and minimize cable clutter on the desktop. The Cinema Display also provides a self-powered, two-port USB hub for easy connections to peripherals.

  • Print award entry numbers up – design industry endorses NPA

    “The quality of the entries for 2003 has been very high, an impressive comparison to past years. The 2003 medal winners will lift the Australian print industry to a new level of excellence,” Urquhart is reported to have said.

    Numbers were also up last from last year and according to Phil Lawrence, one of the judges, this indicates the industry has adjusted to the current tough economic conditions. “People are starting to regard the business conditions as normal, and are just getting on with their lives” he said.

    The Awards gala dinner will be held at Melbourne’s Crown Casino on 5 March 2003.

    National Print Awards Chairman, Alf Carrigan said, “The new committee members determination to showcase Australia’s print industry has returned some solid results. I am pleased to announce there has been an increase of 30 per cent in the number of NPA patrons – a clear reflection of the relevance of the awards to the industry.

    “Building on the award nights of the past, this year’s event promises to be an inclusive and memorable night for all those involved. I am certainly looking forward to seeing lots of familiar faces, as well as meeting some new ones!”

    Industry leaders endorse National Print Awards

    Award winning Australian graphic design firm, 3 Deep Design, and leading advertising agency, Publicis Mojo, have both endorsed the importance of the National Print Awards.

    Publicis Mojo Managing Partner in Queensland, Rob Kent, believes the, “Industry awards are not only an opportunity for the printing industry to celebrate and continually promote Australia’s best – it also provide an easily distinguishable milestone for our clients.”

    “At Mojo we pride ourselves on being industry leaders, and can only afford to have suppliers who are industry leaders. Naturally when developing a partnership with a printer we look for identifiable achievements, and success at the National Print Awards is part of that,” Rob concluded.

    Managing Director of international award winning design firm 3 Deep Design, Brett Phillips, stated, “As graphic designers, much of our work is realised and made successful through the quality of print and production knowledge invested into a project. It is crucial that the quality of the production reflects our level of thinking, investigation and final design solution.”

    “Some of the processes we require in print production are very specialised. Our clients have engaged us to provide the highest quality results. Naturally we are very serious in selecting and developing relationships with only the best printers in the industry – a National Print Award is a discernable indication that a printer is not only serious about their trade, but also an industry leader,” said Phillips.

    For tickets to the awards dinner or to qualify for a discount on Qantas flights to Melbourne, contact Karen Purtle at the NPA office (03) 9819 6144 or
    printawards@printnet.com.au

  • Online paper trading slows at PaperSpider over the break

    John Grivas posts the following selection of paper listings on Paperspider.com

    • LWC: 520t listed at an average price of A$1337 p/t
      Best buy: 31t of 54gsm/ 850mm Acclaim in NZ at A$1266 p/t
    • MWC: 700t listed at an average cost of A$1580 p/t with the best buy being 35t of 70gsm/ 580mm Luminova in Melbourne at A$1370 p/t
    • Uncoated woodfree: 350t listed at an average of A$1510 p/t with the best buy 115t of 60gsm/ 920mm Accord in Melbourne at A$1400 p/t
    • Woodfree gloss: 255t at average of A$1580p/t with the best buy being 18t of 100gsm/ 865mm Lumi gloss in Auckland at A$1464 p/t
    • Sheets- woodfree gloss- average cost A$1520 p/t with the best buy being 50t of 100gsm Impress gloss 575mm X 845mm in Melbourne at A$70.45 per thousand sheets

    Other reel categories including s/c, newsprint, improved news, book papers and woodfree matt/satin also have listings.
    Check the full listing on www.paperspider.com

  • Heidelberg goes Hollywood

    In the film, an FBI agent on the trail of a cheque counterfeiter brings the latest piece of evidence to a pair of printers to provide any clues about its production. The experts hold the phoney cheque up to the light and conclude that because of the superb quality of the piece, it could only have been printed on a Heidelberg.

    The movie is an adaptation of the real life story of Frank W. Abagnale, Jr., played by Leonardo DiCaprio, (pictured at right in a scene from the movie). Before the age of 21 Abagnale successfully duped federal agents and made millions of dollars by counterfeiting cheques. His skills at forgery improve with age and technology, so that by the end of the film, Abagnale reaches the pinnacle of his craftsmanship, working in a provincial French print shop to produce cheques that were authentic in production quality, but false in the data.

    “It’s a perfect one-sixteenth all the way around. Colour separation is flawless – there’s no bleeding,” one of the printer characters said in the film, according to the script.

    “Where was it printed?” asked the FBI agent played by actor Tom Hanks.

    “It was printed on a monster – a Heidelberg…four color,” answered one of the printers. “You can smell the weight – two tons without the ink.”

    Heidelberg’s appearance on the silver screen came through no direct contribution from the company. DreamWorks screenwriters and prop masters, in an effort to retell Abagnale’s real-life story as historically accurate as possible, found through their own independent research that Abagnale had used a Heidelberg press in his real-life misadventures and that its reputation for quality printing is unparalleled.

    DreamWorks assistant prop manager for the film, Ritchie Kremer, conducted dozens of hours of research for the press scenes, and in the process learned about Heidelberg and its industry standing.

    “I found that it was a really good machine and that’s why Frank Abagnale used it,” said Kremer, who helped recreate the look of a European pressroom in 1967.

    At the time Abagnale was forging cheques in the mid-1960s, Heidelberg was thriving amid a changeover from letterpress to offset, which the company entered in 1962. In 1967, the year Abagnale was nabbed by authorities, the company was renamed Heidelberger Druckmaschinen Aktiengesellschaft and was preparing for the introduction of the first Speedmaster in 1974.

  • Esko installs 100th Aussie DPX CTP – exits newspapers and VLF

    The DPX at Blueprint Dynamic Print Services, Melbourne, demonstrates the company’s continuing success is the smaller commercial printing segment. Sold by The Currie Croup the computer–to-polyester plate DPX has proved to be the spearhead of the industry’s advance into CTP.

      Pictured above presenting Blueprint owner, Stephen Reichelt (right)with a barometer to mark the 100th installation of a DPX polyester plate setter from ESKO Graphics are, (from left) to right, Peter Henderson (ESKO Graphics regional manager, Oceania), Jean-Pierre de Moor (ESKO Graphics managing director, Asia Pacific), David Currie (managing director, Currie Group) and Tony Hyland (sales representative, Currie Group).

    “When people talk of the numbers of CTP they never take into account our installed base of DPX platesetters. The numbers we have put in show that the industry is embracing CTP a lot quicker than people think,” said David Currie.

    Which is just as well for Esko-Graphics. The company made the decision to abandon exit the newspaper sector and discontinue further developments of its Mondrian VLF platesetter after a strategic review. It will concentrate its efforts on what it believes are its main sectors – commercial, quickprint and packaging pre-press.

    President Kim Graven-Nielsen said: “We want to focus our resources on the core competencies of the business to be able to put maximum resources into these areas. We have had a rough time of it with our VLF product and have decided to call it a day. It has not taken off as well as we would have liked.”

    The decision to cease development of the Mondrian could lead to 28 job losses in Ghent, Belgium, and the company has begun talks with unions. It is also looking for interested parties to buy its newspaper interests, which include the DMX range.

    There are no Mondrian VLF sites in Australia. There is one newspaper DMX site at The Burnie Advocate in Tasmania, part of the Harris Group. Esko-Graphics says it will ensure the continuing support for all it customers.

  • Penfold Buscombe completes move into new Botany premises

    According to Alistair Hill, managing director, the move went smoothly and the new factory is operating well. The company’s new Heidelberg CD 102 ten-colour press is now installed and up and running. An unspecified amount of older equipment was disposed of in the move, but there were no redundancies among the approximately 200 workers now at the new site.

    “It’s going to take some hard work over the next year. The market is still very difficult and I don’t expect it will get any easier. We intend to keep our heads down and get on with it,” said Hill.

    One of the main requirements for the new-look Penfold Buscombe, which has operations in the three eastern states, is powerful management information systems to gain the synergies from remote production. The company announced it had award New Zealand-based Prism the lucrative contract to deliver state of the art MIS.

    David Wiggins, PBL’s Chief Financial Officer, said, “We carried out an exhaustive analysis of the available products and Prism WIN proved to be the clear choice in terms of functionality, performance and overall value for money. Other critical factors in the decision were the availability of a high level of locally based support, in all three states we operate in, and the fact that the full development team are only across the Tasman in Auckland.

    Commenting on the sale, Lee Findlay, Prism’s General Manager Australasia, said “This decision further cements Prism’s market leading position in the printing industry in Australasia and confirms that Prism WIN is the integrated MIS product of choice for medium to large printers. “

    The system will provide easy web-based connection in order for PBL customers to carry out such things as order entry and job tracking. It will be implemented in the Victoria, NSW and Queensland plants and will have approximately 160 concurrent users across the three states, who will be able to track job estimates through to completion and integrate all stock management and accounting information.

    Says David Wiggins, “Prism WIN will underpin our future strategic growth by providing the business intelligence and management information we need to make timely and fully informed decisions across all our manufacturing operations.”

    A staged implementation of the system will begin in March with completion scheduled for the third quarter of 2003.

  • Text Media makes move on Melbourne media

    The buyout gives it control of The Melbourne Times, The Emerald Hill Times and The City Weekly (Melbourne). Metropolis Media’s annual turnover for 2002 was more than $9 million.

    The acquisition of these publications, together with The Melbourne
    Weekly
    , will deliver a combined weekly circulation of close to 300,000 copies to the key inner city suburbs of Melbourne.

    Glen Rohan, currently Manager and Editor of Metropolis Media, will continue with the Group and has been appointed General Manager of Metropolis. The business, which employs around 50 staff, will be based out of the current premises in Fitzroy.

    Commenting on the acquisition, Text Media’s CEO, Nick Chan said:
    ‘This acquisition is a strong move forward for Text Media and central to our strategy of developing and growing our core business activities. It significantly enhances our competitive position in this sector. The coverage and colour of all four weekly publications, including The Melbourne Weekly, is without peer in Melbourne.”

    “Publishing assets such as The Melbourne Times and The Emerald Hill Times, which are market leaders with a history of more than 25 years of successful publication, are rare. We are delighted to have acquired the publications, and have the talented teams that create them join the Text Group.”

    A consolidation of the colour heatset web printing is likely to follow the sale with The Melbourne Weekly currently printed by HannanPrint Victoria and AIW printing the three Metropolis Media titles. Nick Chan said it is too early to make any decisions on print.

    The acquisition will take effect from February 1, 2003.

    Given seasonal factors, Text Media expects the acquisition to have a marginally positive impact on its previously forecast earnings per share (EPS) of 7.5 cents for fiscal 2003 and to increase EPS by in excess of 12 per cent for fiscal 2004. The operations will generate positive cash flows for the remainder of fiscal 2003 and into the next year.

    The purchase price of approximately $5.5m will be funded by bank debt facilities of $4.5m and an issue of $1.0m in new shares to the vendor.

  • Quark takes back QPS development

    Quark will resume development of QPS, the server-based workgroup management software that is installed at more than 850 sites around the globe. Quark will also manage the marketing of QPS, as well as distribution services to its network of customers and system integrators, following its separation from Modulo. Modulo will continue to provide system integration services and support to customers. As part of this realignment, Modulo announced new ownership, and plans to appoint a new board of directors.

    “Modulo’s current and future customers can rely on our focus and support for all of their publishing software needs. Modulo has increased the QPS customer base from 571 to over 850 in the three years that it managed the QPS development and will maintain its commitment to those new customers,” said Lee Silverman, Modulo’s President and CEO.

    Ownership of Modulo has changed to Lee Silverman and a group of investors and employees as of January 2003. A new Board of Directors will be appointed in the next month to direct the future strategy of Modulo Worldwide. Modulo will continue to operate from three locations in Cambridge, MA (USA), Marin, (Switzerland) and Bondi Junction (Australia). The offices in Australia and Switzerland have moved to new premises and another office is expected to open in the next year. Modulo will keep all of its current employees in the USA, Switzerland and Australia.

    Modulo continues to be a full service supplier of Quark products in Australia and New Zealand. Sydney-based Elite Software also distributes Quark in the region.

    Modulo Systems issued a statement that said it will continue to work closely with Quark and operate as a distributor of QPS and other leading publishing solutions including, Font Reserve Server and the gADgets advertising suite of products. It will be the exclusive supplier of powerful QPS add-ons such as QPSXauthor and the Techno Design XTensions modules for language-specific hyphenation and spelling.

    “This strategic move will enable Modulo to better adapt to changing market needs, and also better harness our core competencies in marketing, distribution, and support of professional publishing software for the premier periodical publication houses around the world,” said Silverman.

    The move comes as the industry looks forward to the mid-year release of Quark 5, the OSX compatible version of the leading publishing software.

  • Clancy’s column. . . Overflow. . . Your say. . . News items. . .News

    Because the Bank’s 1694 charter forbids it from printing for anyone else, the plant was suffering from chronic under-investment. The bank had considered a compromise option that would have involved more commercial freedom while keeping the print works in public hands, but this was rejected by the Bank’s court of governors because of over-capacity in the UK industry.

    _______________________________

    The ill-fated dot com publishing house, Terraplanet, is no more after its assets were disposed of by administrators, O’Brien Palmer. Most of the magazine titles, with the exception of such gems as Bob the Builder, were picked up by Kerry Stokes’ Pacific Publishing, which also acquired the hardware assets of the company.

    Astute readers will recall these were the subject of some bitter disputes between the publishers, Toby Creswell and Lesa-Belle Furhagen, and main shareholder, John Spira of ill-fated Diamond Press. Accusations abounded at the time that Diamond had offloaded its old imagesetters to make way for brand new CTP equipment.

    Pacific Publishing prepress guru, Michael Parmenter assures us he has no intention of outputting his own film on the geriatric equipment.

    _______________________________

    Carbonless Papers Australia has been ordered by a US court to pay MeadWestvaco $5.1 million in damages plus interest for stealing trade secrets and breaching a contract, according to a Paperloop report.

    _______________________________

    Attention all Creo users – fly away to Florida for the Creo Users Association (CUA) annual conference at the Renaissance Vinoy Resort and Golf Club from Wednesday, May 28 through Saturday, May 31, 2003 – and receive a certificate valued at US$2,500 to spend on the purchase of Creo software.

    Eligible products include Preps Pro, Synapse Prepare Pro, UpFront, Pandora Pro, Profile Wizard Suite software; Pagelet and Powertone plug-ins; Brisque Version 4.0 upgrades; and options for Prinergy 2.1 workflow.
    It does mean you’ll be away from home during the PrintEx show in Sydney, but these are the choices – Florida or Darling Harbour.
    See details of the offer and a complete list of the software eligible for the incentive at www.creousers.org

    _______________________________

    A federal judge in California affirmed the right of the Electronic Frontier Foundation (EFF) to represent ReplayTV owners in their lawsuit against 28 motion picture and television industry companies. Craig Newmark of www.craigslist.org and four other ReplayTV customers are suing the entertainment companies to clarify their rights to record television programs and to skip commercials using digital video recorders (DVRs). Hollywood representatives have publicly stated that skipping commercials is “stealing.”

    _______________________________

    And in another win for freedom in the electronic age, Russian programmer Dmitry Sklyarov was found not guilty by a federal jury in San Jose in the criminal trial of Sklyarov’s employer, a Russian software company called Elcomsoft. The case was the one of the first criminal cases to be brought under the Digital Millennium Copyright Act of 1998 (“DMCA”).

    “Today’s jury verdict sends a strong message to federal prosecutors who believe that tool makers should be thrown in jail just because a copyright owner doesn’t like the tools they build,” said EFF Senior Intellectual Property Attorney Fred von Lohmann.

    The case began in 2001, when the FBI arrested Sklyarov at a conference in Las Vegas. Sklyarov was the lead engineer on an Elcomsoft product known as the Advanced eBook Processor (AEBPR), which software giant Adobe Systems claimed was a “circumvention tool” prohibited by the DMCA.

    _______________________________

    In Switzerland, 400 employees of Gretag Imaging, along with around 600 employees in other countries, are set to lose their jobs because of the failure of the company in December. A complex legal and financial imbroglio prevented a rescue bid that would have seen the imaging group’s capital cut by 90 per cent, followed by an injection of 15 million Swiss francs by financiers Eduard Brunner and Hans-Rudolf Zulliger. Gretag Imaging supplied high end imaging systems, especially for the packaging market.

    _______________________________

    The Heidelberg Shield golf competition is 30 years old.
    In 1935, a print machine shop in Germany named Schnellpressen Fabrik AG Heidelberg, Germany, offered a shield for annual competition as a token of goodwill to its golfing customers in NSW. The sterling silver trophy is valued today in excess of $3,000.

    The Printing and Allied Trades Golfing Association used the shield in competitions prior to World War II. During the war years, such items were wrapped up and put away in a corner.

    The Shield was stored at the premises of Seligson & Clare Australia (the Heidelberg agent) for nearly 30 years. It was discovered when that company moved from Chalmers Street to Alexandria in 1972.

    The company offered the trophy to the Printing Trades Golfers of the Employers’ Association for annual competition. It was resolved that it would be a most suitable trophy for interstate competition. With its namesake’s sponsorship and support, the Heidelberg Shield Competition commenced in 1973.

    There is a Printing Industries Golf Society in each state (except ACT, NT and Tas.) and the best players for the year in each state are selected to play off for the shield. The 2002 shield was played on the Gold Coast in October and was won by Victorian pair John Wanless (Bambra Press) and Roger Wood (Raleigh Paper). Jim Darcy was there for HAN and presented the award. This is the second time the pair has won the shield and the only time that a state has won it back to back!

    The 2003 shield will be a special year as it marks the 30th Anniversary of the competition in its present form. The competition hits off in February with the finals to be held at Monash Golf Course, NSW, in October.

    If you are a golfer and feel like having a slash, contact Yvonne Little little@printnet.com.au for dates and venues.

    _______________________________

    United Nations (UN) weapons inspectors have examined a paper plant in Basra, Iraq, as part of their checks for weapons of mass destruction at various industrial sites across the country.

    _______________________________

    And finally this came via email – only the contact details have been removed to protect the very, very, gullible.

    Dear Sir,

    I am the chairman of the Independent National Electoral commission of Nigeria. My name”s (sic) are Dr Abel Guobadia, Due to the increase in the numbers of the political parties in Nigeria, the federal government decided to release the sum of 200 millions dollars to the National Electoral Commission to use in printing Electoral Materials.

    As the chairman of the commission I have decided to look for a very reputable printing company overseas that can print very well and at the same time keep top secret. I will be very greatfull (sic) if your company can handle this kind of contract so that I can award it to your company.

    If you are interested in the contract, please kindly reply this letter and I will tell you wthat to do next. Be inform (sic) that as soon as you have accepted and you have formarlise (sic again) the contract terms you will be isssued (oh yes, sic again) a Nigeria Visa to enable [you to] come down to Nigeria and meet with Mr President and after that a Cheque will be issued to you, The cheque will cover only 60 per cent of the contract sum.

    Yours Faithfully,

    Dr Abel Guobadia

    Chairman(INEC)

  • Bittersweet win for RMIT student in national competition

    Fellow RMIT student, Sarah Jones who came second, is taking his place. She will follow in the footsteps of Marcus Kostalac, also from RMIT, who won a Gold Medal at the finals in Seoul, last year. The two RMIT International Centre of Graphic Technology (ICGT) prepress students took first and second place at the National WorldSkills Finals in NSW.

    The national winner, Mark Macdonald (24) (pictured) an apprentice with James Yeates Printers in Bairnsdale, Gippsland, admits to being disappointed with the result. “It’s like winning the race but not getting the prize,” he said.

    According to a press release from Robert Black, Program Manager-Operations
    RMIT, there was less than a percentage point separating the two Victorians.

    “This was a fantastic result, highlighting that the skills of the Victorian students were well above the national levels and in fact, were setting a new benchmark. The efforts of all concerned with the competition, students, employers, teaching staff at the ICGT, and the organizers are to be congratulated as it was no doubt a team effort,” said Robert Black.

    Second placegetter, Sarah Jones, (pictured) an apprentice (and part owner) at Kudos Graphics in Eltham, Melbourne will represent Australia at the International WorldSkills final in St Gallen, Switzerland on June 12-28.

    The National World Skills competition is a three-day event where prepress competences and skills are thoroughly tested in a production and competitive environment. The students are given live briefs and are required to produce designs, layouts, proofs and printed products to predetermined standards under stringent time-lines.

    Three Days of Competition

    Sarah Jones gives an insight into the proceedings and the pressures of the competition.

    “With the images supplied, colour correct and supply for correct printing specs. Design brochure for Passion Photography to attract newly engaged couples that are looking for the right wedding photographer. Aesthetics and the use of typography were the main focus for this marking. We were given five tasks to complete.

    “On the first day we were allowed to know only three of these tasks and had to have the first task handed in by the end of the day. It was up to you to allocate your time wisely. It was hard because we weren’t sure what was coming to us. The next morning we were given another task and told that the remaining three tasks had to be handed in at the end of the day.
    “This was the day that I started to panic. I had completed the first two tasks and I was pretty confident that I would get the third task done in a few hours and then I would have the rest of the day to do the fourth task.

    “The day didn’t work out as I planned. At 3.00pm I had almost finished the third task. After our break I had one-hour 45 mins to start and complete the fourth task that was worth the same number of points as the one I had just completed! I had to somehow relax and just get something completed in that time. I was surprised by the result! It turned out quite well, although I knew that’s where I was going to lose my points.

    “The final day was much less hectic. We were given one task to start and complete that day. At least you were able to plan out your time. I had one major disaster that day. I accidentally flattened the image in Photoshop that I had been working on for a few hours. I was devastated! I couldn’t change any of the layers I had been working on. But the final file came out well in the end. So I did manage to hand in all tasks completed by the set times.
    “The next afternoon was the presentation ceremony. We even got a speech from the Prime Minister. The categories were called out alphabetically, we were under Printing and Graphic Arts, so we were pretty much at the end of the night. All of the competitors went up on the stage and my name was called out for second place. I was very happy, a bit upset that it was only second but when Mark Macdonald came first I realised that he wasn’t eligible to go to the Internationals so I would be heading off to Switzerland. I was in shock for the rest of the night.
    “When we went back to our seats, Jane Stokie (Judge for Nationals/ Internationals) came and handed out our certificates and marking scales and she sat next to me. I looked at the marking scale and that’s when I got pretty upset, I had come second by half a point!

    “Thank you to all at RMIT and to the teachers who have taught me so much over the past few years. I couldn’t have achieved so much without your support.”

  • Macs are safest in a virulent world

    According to a study done by London-based technology risk management company, mi2g, the Apple orchard provides a safe enclave from the increasing number of internet attacks. The relatively smaller user base of the Macintosh means that hackers and virus creators are not targeting the operating system as much as others.

    Data from the study is taken from mi2g’s SIPS (Security Intelligence Products & Systems) database, which stores information on more than 6,000 hacker groups reaching back to 1995. According to the company, 1,162 new software vulnerabilities were discovered during the first 10 months of 2002, including vulnerabilities discovered in operating systems, server software, and third-party applications.

    Of that number, fewer than 25 were attributable to the Macintosh operating system. Macintosh has, for many years, been the operating system of choice for the printing and graphic arts industry, although this market share is steadily declining.

    Microsoft Windows operating system accounted for most new vulnerabilities, with more than 500 vulnerabilities discovered affecting Windows operating systems. More than 200 vulnerabilities were discovered that affected the Linux operating system, according to the information released by mi2g.

    The report found that 2002 was the worst year on record for digital attacks, with almost 58,000 attacks taking place during the first 10 months of the year, a 54 percent increase from the 31,322 attacks recorded in 2001.

    Macintosh, which is used on between three and five per cent of the world’s computers, was the target of only 31, or .05 percent, of all overt digital attacks through October 2002. Microsoft Windows, which is on more than 90 percent of all computers, was the target of 31,431, or 54 per cent, of those attacks.

    The cumulative economic damage of such attacks, worldwide, was estimated to be $7.3 billion. When taken together with so-called “covert” attacks such as worms and viruses, however, that figure grows to between $33 billion and $40 billion.

    The US government has warned computer users that an increase of virus and worms may be on the increase because of the war against terrorism and the
    Iraq conflict. Users are advised to update their virus software regularly to avoid damage.

  • Over 50 first time exhibitors at PrintEx 03

    According to the organisers this proves the event is now one of the most important edates in the printing and graphics industry’s calendar. The show is expected to be a sell out with well over 90 per cent of the floor space already sold.

    Among the first time exhibitors is Konica, fresh from announcing its $3.86 billion merger with Minolta. The company is a significant participant in the Australian high volume digital copier market. It will debut its new Konica 7085 black and white digital multi-function printer/copier/scanner.

    “We have decided to exhibit at PrintEx03 because of its high attendance and the genuine interest shown from visitors. It will also allow us to increase our exposure in the print-on-demand, in-house and short run printing markets,” says Rob Knight, Digital Products Manager, Konica Australia.

    Konica will also be showcasing a range of software applications designed to increase productivity and efficiency. A selection of high-speed colour digital multi-functional printer/copier/scanners will also be on display.

    Another first timer is the Halifax Vogel Group , which distributes media to the printing, signage, display and digital markets throughout Australasia. It comes to PrintEx03 with overseas digital print guru, Dr Christian Koch, to promote materials for the wide format printing market.

    “We believe that PrintEx03 is a well respected event that will expose HVG’s broad offering of media to both existing and new customers as well as provide the necessary platform to launch new products,” says Caroline Richard, Communications Co-ordinator, HVG.

    HVG products on display include a new range of pressure sensitive films for solvent piezo printers as well as a wide array of laminates and adhesives.

    Sydney-based graphic engineering company Plunkett & Johnson has been representing overseas print manufacturers for more than 30 years. It has agencies for QTI, Oxy-Dry and Technotrans.

    “Our focus for this event will be to provide information, quotes and support for greater productivity, waste reduction and risk minimisation,” says Stephen Farrell, Sales Director, P&J.

    Other new exhibitors at PrintEx03 include Budde International, FERAG, Omnitech Graphics and Rietschle. PrintEx03 will take place in Halls 1 & 2, Sydney Convention & Exhibition Centre, Darling Harbour from Thursday 29 May to Saturday 31 May, 2003.

    The exhibition is presented by Graphic Arts Merchants Association of Australia and the Printing Industries Association of Australia.

  • New name for expanded Intergrafica Print & Pack (IPP)

    The new corporate identity could not have come at a better time following the major shift of the supply lines of the industry, first reported by Print21Online before Christmas. Jonathan Clark, managing director of IPP, (pictured) commented: “This is an exciting development for us and an important new phase in the history of Print & Pack as a company.

    “The new name and logo is a reflection of our strength and reliability as a global provider of printing and packaging solutions. It reinforces our association with MAN Roland and the MAN Group as a whole, and underlines our position as a supplier of innovative graphic arts technology.”

    The new identity emphasizes the company’s association with its parent company, the IPP Group, which is itself a subsidiary of Ferrostall, part of the MAN Group. A new logo and corporate statement goes along with the change.

    Print & Pack, previously known as Craven Print & Pack after founder Peter Craven, was known for most of its life as the MAN Roland company in Australia and NZ. While retaining all its agencies, the addition of the FujiFilm business lifts it to another level and propels it into being a major force in the industry.

    A press release said that in adopting the IPP name, the company will now present a unified, integrated corporate identity that is recognisable in markets all around the world. At the same time, by retaining the element of Print & Pack in the name, the new identity will preserve a solid foundation of local know-how and expertise on which to build.

    In addition to the name change and logo, the company is also introducing a new corporate statement to be used at appropriate times in advertising and marketing material.
    The new statement – Your Partner for Graphic Solutions – asserts the company’s commitment to working with customers to find the best possible solutions to their business needs. This involves drawing on the worldwide expertise of the IPP Group combined with the home-grown talent and knowledge base of the former Print & Pack Australia.

    “On the surface, customers will notice little change in our day-to-day operations. As ever, our goal is to provide the highest levels service to our customers and ensure that everything we do is focused on improving their business prospects and operations,” said Jonathon Clark.

    “In terms of the big picture, however, it is vital that we are clear and confident in stating who we are and how we see ourselves as a leading player in the graphic arts market.

    “The new name acknowledges our past and current affiliations while leaving it open for us to develop our own unique identity and regional character.

    “We’ve been known as Print & Pack Australia for some time now and that has suited us very well over the years. The fact is, however, that our horizons now extend far beyond any single country. Our engineers and technicians are in demand all over the world.

    “Similarly, we regularly play host to technical experts and demonstrators from dozens of overseas companies. New initiatives such as our telePresence online support network are further evidence that the graphic arts industry these days is an around-the-clock international business and we have to be a part of it.