Archive for October, 2016

  • Fuji Xerox staff cuts around the country

    Sunil Gupta, managing director, Fuji Xerox Australia.

    Reports of substantial redundancies in Fuji Xerox Australia are coming in from all states in Australia as management declares ‘no comment at this time.’

    [Since this article was published Fuji Xerox management released a statement; Fuji Xerox Australia continues to respond to the changing market conditions and serve our customers. We have realigned our operation to support our customers in the most diligent and efficient manner.]

    The supply side industry is aflame with reports of senior sales personnel being shown the door in a major staff reorganisation yesterday. Other staffers have been reassigned with some losing status.

    The reports remain unconfirmed at this stage by the company, which often employs a policy of not reporting on staff movements. There is no independent verification of numbers and widespread claims of hundreds being shown the door should be treated with scepticism.

    However, there are many reports from industry insiders on long-term personnel being shown the door in what one described as a “bloodletting.”  One 25-year plus casualty described losing their job as “a crazy feeling.”

    The reports are the latest unwanted publicity for the company on both sides of the Tasman this year since Neil Whittaker’s sudden departure as managing director. Sunil Gupta, his replacement, has since slimmed down the Australian company, reducing its involvement in areas outside its core print and services business. Wide format and 3D printing are among the sectors that have been rationalised as he brings the largest digital supplier back on track.


  • AP free to flex market muscle

    Rod Sims, chairman ACCC.

    A major consolidation of the Australia cutsheet paper market got the green light from the ACCC and the thumbs up from industry guru, Tim Woods.

    According to Rod Sims, chairman of the ACCC, there was no sufficient reason to block Australian Paper’s proposed purchase of Edwards Dunlop Office Products from BJ Ball.  Though market participants had expressed concerns that the acquisition would limit the number of copy paper suppliers in Australia, he believed there was a large enough import presence to ameliorate market operations.

    “Despite the acquisition resulting in the removal of a close competitor, the majority of market participants considered that there were a number of potential alternative distributors of copy paper in Australia, and that importers of copy paper would be a strong constraint on Australian Paper,” Sims said.

    “Copy paper is a low margin commodity product business. More than half of Australia’s copy paper is currently imported into Australia. If Australian Paper attempted to increase prices after the acquisition, importers/distributors would face few significant barriers to entry or expansion,” he said.

    Australian Paper, which owns Reflex, is the only manufacturer of copy paper in Australia. The company has promised not to include any exclusivity restrictions in proposed deals with EDOP’s largest copy paper customer group. “Under this arrangement, customers of EDOP remain free to source copy paper from whatever sources they choose,” said Craig Dunn, Senior Marketing Manager Sustainability at Australian Paper.

    In a statement, Australian Paper said it would honour EDOP’s existing commercial arrangements to ensure a smooth transition. “This opportunity is good news for Australian manufacturing and the thousands of local jobs that Australian Paper proudly supports,” AP said. “Australian Paper is committed to demonstrating the value of its local manufacturing offer to all new customers, and will work hard to maintain broad customer support as it continues to strengthen its domestic office paper business.”

    Industry guru Tim Woods, of Pulp & Paper Edge, says the EDOP purchase could lead to an increase in the use of locally-manufactured paper. “What we’re experiencing in this case is yet another instance of rational consolidation of a market that, for too long, was focused on volumes of supply rather than quality of supply and service,” Woods said. “I think it emphasises the service capabilities that come from domestic producers operating as market leaders.”

    “What this is likely to mean is more domestically produced paper consumed in Australia, with the likely impact being lower imports and lower exports,” he said.

    Craig Dunn said the deal would give AP the opportunity to sell more of its production domestically rather than having to export it. “It gives us the opportunity to increase our share of the Australian market by transitioning the paper that’s currently being imported to the Victorian paper mill at Maryvale,” he said.

    The ACCC’s review, which focused on Australia’s supply of copy paper, included consultations with paper suppliers, customers and buying groups, including current and potential Australian Paper competitors. It found few differences between paper from different suppliers, with many customers regularly switching between manufacturers.

  • EFI wraps up 10-year DNA project with Snap

    Kathy Mitchell shows Jeff White the sunshine and sights of Sydney.

    $10 million business transformation project comes in on time with 162 Snap franchise sites throughout Australia and New Zealand linked into cloud-based PrintSmith Vision.

    According to Jeff White, GM small & medium business software EFI, the Snap deal is the single largest project undertaken by the company. He was very impressed by the smooth rollout inside 18 months. “It’s a very important project for us and for Snap. We’ve never seen a project that involved so many site come together so fast and so well. It’s unheard of,” he said on a visit to Australia from his Pittsburg home base last week. The rollout was under the supervision of Kathy Mitchell for EFI and project managed by Michael Cockerton, for Snap.

    The final site installation was announced as Snap franchises met in Jupiter’s on the Gold Coast. It was the first conference for acting CEO, Tony Geange, since the surprise resignation of long-term boss, Steve Edwards earlier this year.

    During his whirlwind trip, White visited with many EFI software clients to reinforce the company’s commitment to the local market.  He made the point that its been five years since EFI acquired the popular Prism MIS, by far the most popular software in the local printing industry. During that time EFI has continued to provide high-end support. Now he maintains that many of the 100 users are  looking at making the move across to QuickPrint Suite.

    He cited improved workflow and automation as some of the major benefits that switching to QuickPrint Suite will deliver for printers. Ongoing development and support opens up more opportunities for printers.

    In addition White visited some of the larger printers around Australia using EFI’s Midmarket Print Suit, assuring them of the companys’ ongoing development strategy and continued market support.

    The landmark Snap deal involves a ten-year maintenance agreement with all shops upgraded automatically to new software iterations.  Spread across the entire network the actual cost to individual franchise for the cloud-based MIS comes down to the low hundreds per month.

    Data from across the network is aggregated nightly to the EFI server with reports delivered to the Snap HQ every morning. It significantly expands the capability of franchise stores to integrate technologies such as Fiery RIPs as well as access real-time operations data.

    White said the ability of EFI software to scale across so many sites is a significant point of difference in the market. “It’s one of the strengths of PrintSmith Vision. It can be scaled to meet the needs of very large enterprises as well as smaller operation. With EFI it’s never a case of one size fits all,” he said. “We have software for all requirements.”








  • Get into digital printing with HP Indigo

    HP Indigo 3550

    Opportunities such as this don’t come around very often.

    Here’s your chance to get into digital printing, or expand your existing fleet, with a well maintained, low mileage  – only 16.9 million clicks – CMYK HP Indigo 3550 made in 2011.

    The machine is under a fully transferable HP-Currie Group parts and service agreement.

    The press comes from Pilpel Print, Perth, WA where is it is made available as part of an orderly exit from the industry.

    Price reduced for quick sale

    Was $65,000, now $49,000 + GST (incl buyer premium).

    Click here for details and offers.


  • Issue 853 – October 21

    Market consolidation seems an inevitable part of the printing industry. As the number of printers decrease the supply side has proved remarkably resilient. The latest takeover by Australian Paper of Edwards Dunlop highlights how the local printing industry is wide open to global influences. There can be no monopoly in an open market. However, let’s hope predictions of an increase in the amount of local paper being used prove correct.

    Welcome to your latest issue of Print21, the premier news and information source for the printing industry across Australia and New Zealand.

    Patrick Howard
    Publishing Editor

  • Book to “make the industry proud”

    Designers Laura Camilleri and Ben Grosz of Grosz Co. Lab at the Sydney launch of The Subdivide at the Frost Collective in Redfern.

    Hours of hand binding went into every copy of a unique book created by a collaborative group of designers, printers and print finishing companies. The Subdivide is a technically challenging project featuring the works of 30 photographers, divided into artistic and commercial work.

    Printed offset by Bambra Press on its Heidelberg employing a remarkable #400 line Hybrid and 10 micron stochastic screen, the limited edition is being promoted as an exemplar of print quality.

    “We’re one of the few in the country doing this level of printing,” said John Wanless, managing director, Bambra Press, on the near contone result.  “The challenge dealing with dots so small is they can effectively go blind on the plate so it doesn’t show up any more. We had to make sure the image on the plate was consistent and solid.”

    The book employs a unique type of binding that could only be accomplished by laborious handwork. Despite the difficulty and the cost, Ian Leckie, general manager, The Bindery, put his hand up to bind the hand-folded W-shaped cover that separates the two portions of the book.

    “Each book took several hours, and lots of man-hours were spent in putting it together,” he said. “It was all hand done, all hand made. We had to be very careful to make sure the product came out as it did, we just spent the time and effort in doing it.”

    “We’re very pleased with the end result. It’s a great outcome to see the finished product out there being displayed proudly by everyone,” said Leckie. “It was a joint effort between many suppliers, designers and photographers. Something to make the industry proud.”

    In addition to Bambra and The Bindery the book, on high quality paper from BJ Ball, was embellished by Avon Graphics. The whole thing comes wrapped in a hand-glued slipcase from Foldercorp.

    “It’s a wonderful collaboration between many talented people and great companies to keep print at the forefront of the creative mind,” said Tony Bertrand, BJ Ball marketing guru, who thought up the project as part of his ongoing mission to encourage the creative use of print.

    The index of The Subdivide, featuring a unique W-shaped fold.


  • Colemans brings drupa picks to Top End

    Tony Coleman, MD of Colemans, with his new Horizon equipment.

    Northern Territory-based printing company Colemans Printing is expanding into a new market with the purchase of a Horizon BQ-470 PUR Perfect Binder from Currie Group.

    “Having a PUR binder is a gap in the market we were looking to fill, and we believe we can use it to deliver a superior product with PUR glue,” said Tony Coleman, managing director, Colemans. “I’ve been looking at it for a fair while now, I was fortunate enough to go to drupa and at drupa I decided to commit to Horizon and buy a machine.”

    Currie Group installed the binder, as well as a Horizon HT-30 Three-side trimmer, at Colemans’ Darwin location in mid-September. Coleman says Currie’s install process was fantastic: “Maybe it was because of the location, but Currie spent plenty of time teaching our guys to use the equipment.”

    “Tony was very very happy,” said Bernie Robinson, managing director, Currie Group. “He rang me up, said thank you for the product, all running well, he complimented our staff that went up there. We’re very happy with the Horizon gear of course, we’re happy with Colemans, we think it’s a great organisation and we get on great with Tony as well. It’s all good up there.”

    Jeremy Bigg, GM of Colemans' Alice Springs store, with his new Horizon creaser/folder.

    Currie Group also installed a Horizon CRF-362 creaser/folder at Colemans’ other location in Alice Springs. “The manager down there, Jeremy Bigg, loves it,” Coleman said. “He did have the old Heidelberg style folder which was a very manual process, now with the Horizon it’s all automated. Type in your sizes and away you go.”

    Running a printing business between such remote locations does have its challenges, but Colemans, which has been in operation since 1954, is used to them. “Because we’ve been in this area for such a long time we understand the challenges, and it just goes part and parcel with the job,” Coleman said.

    Bernie Robinson said Currie Group will return to Colemans to check up on the equipment and its operators late next week.

  • Amazon sinks Booktopia’s ASX float

    Australia’s largest online book retailer Booktopia has again called off its bid for a listing on the ASX, with fund managers concerned about competition from online retail giant Amazon.

    'No guarantees when you prepare for an IPO': Tony Nash, CEO, Booktopia

    Feedback from institutional investors was that, despite double digit revenue growth over a number of years, a string of disappointments in the retail sector was weighing on fund managers, said a report in The Australian newspaper. Many have questioned how the group would fight off competition from larger rival Amazon.

    Investors were said to be concerned about the recent poor performance of other online retail businesses, including Redbubble, Temple and Webster and SurfStitch.

    The company planned to make a run at the ASX boards in May this year and organised site trips for fund managers to its headquarters in Sydney’s western suburbs.  The plans were then put on hold until after the August reporting season. At the time, CEO Tony Nash said: “There are no guarantees when you prepare for an IPO.”

    In its latest attempt, Booktopia was seeking to raise $40 million at $2 a share, which would value the company at about $105 million.

    The Australian-owned online-only retail store has almost doubled its sales since the 2015 acquisition of its largest local competitor, Bookworld – the online retail arm of publisher Penguin Random House – which boosted its share of the local online book market from 62% to more than 80%. Booktopia’s 10,000-square-metre automated distribution centre at Homebush in Sydney holds 750,000 units with 110,000 titles in stock.

    The company is said to be considering other growth avenues for the business.


  • Mark Andy digital hybrids on the way

    The Mark Andy Digital Series hybrid press

    Global press manufacturer Mark Andy has installed the first of its Digital Series hybrid label presses to be sold in Europe and local companies will get a chance to hear more about the technology next month.

    Representatives of US-based Mark Andy will be in Australia in November to present a paper about hybrid printing and talk to local companies who’ve expressed an interest in the new machine.

    The Digital Series hybrid press installed at Arti-Bau’s plant in Ślęza, 400kms south west of Warsaw, Poland will add to the company’s existing capacity for short run, fast delivery of labels, tickets and tags, all of which can be personalized as required. The machine is a 13 inch (330mm) web width with CMYK+W and two flexo stations. Options include a web turnbar, laminator, cold foil, and a Compact Parallel Web Translator for multi-layer structures.

    “We wanted to be able to offer more than CMYK, and the Mark Andy Digital Series will allow us to add value with cold foil and lamination, as well as producing multi-layer peel-off labels, for which there is high demand among our customers, says Jarosław Lewandowski, production director at Arti-Bau.

    Australian Mark Andy distributor Aldus Engineering says the hybrid machine has created a lot of interest amongst its Australian customers.

    “We sell a lot of Mark Andy flexo machines and the new hybrid is an exciting, top-of-the-line machine that people want to see,” says Ian Guanaria, GM, Aldus. “They’re releasing them in certain areas first because the backup on that type of machine is quite involved. We’re hoping to get them out here soon.”

    Local companies will get a chance to hear more about the new hybrid at the Flexible Packaging & Label Manufacturers Association’s annual Print Forum in Melbourne on 10-11 November.

    “A couple of people from Mark Andy will be out here for the Print Forum to present a paper that will mainly be looking at hybrid printing and its potential,” says Guanaria.

    Mark Andy European sales director Tom Cavalco says: “We anticipate a high level of demand for this flexible and highly productive technology.”



  • Issue 852 – October 19

    The commercial mailing industry is being subsidised by the taxpayer, according to Ahmed Fahour, CEO, Australia Post, in his evidence to the Senate yesterday. Either that or Australia Post is being subsidised in its inefficiencies by a lean efficient commercial mailing industry.  The only way to know which version is true is by clear transparent accounting of costs. And this is something Australia Post won’t do, claiming its operations are ‘commercial in confidence.’

    With another postal rate hike in the wind, it’s about time Ahmed came clean.

    Welcome to your latest issue of Print21, the premier news and information service to the printing industry acorss Australia and New Zealand.

    Patrick Howard
    Publishing Editor



  • More price hikes in commercial mail ‘imminent’

    Ahmed Fahour, CEO Australia Post, at the Senate Environment and Communications Legislation Committee hearing

    Australia Post chief Ahmed Fahour has told a Senate committee that commercial mail is being subsidized by the taxpayer, setting off a new round of speculation that the national carrier is again preparing to increase prices for business mail.

    “There’s no question that we have been trying to reduce the losses because the majority of the mail is business mail and we lose money,” Fahour told the Senate Environment and Communications Legislation Committee in Canberra.

    “The reality is that business customers have been getting a fairly substantial discount on the efficient cost, which is what the ACCC reviews. And what the ACCC is saying is that the prices we are getting from business customers gives them too big a discount for us to comply with the requirements of making a commercial rate of return. We are not making a commercial rate of return and still do not make a commercial rate of return. We don’t even make a profit on that business mail.

    Senator David Leyonhjelm at the hearing

    “97 per cent of our mail is business mail and social mail makes up only three per cent,” said Fahour, under questioning from Senator David Leyonhjelm (pictured). The PIAA had approached the senator before the hearing and asked him to take up the issue of business mail with Fahour.

    “We’ve lost money every year since 2009 on letters,” Fahour told the committee. “So, in effect, what’s been going on in the last five years is that the taxpayer has been cross-subsidising businesses through us to send mail at a discount price.

    “Businesses pay a 25 per cent or so discount off what consumers pay, so businesses are actually getting a cheaper price in the order of 65 or 70 or 75 cents versus the consumer who’s paying a dollar.

    “Every business out there is going on line and encouraging their customers to go on line. What we’re saying is they’re all substituting as fast as they can to digital forms, and what we need to do is at least recover our costs for the service that we provide.”

    Mary Jo Fisher, the PIAA’s director of government relationships, says Fahour’s intentions are obvious. “Reading between the lines of his evidence, it’s clear that an increase is imminent. Australia Post intends to continue to put the squeeze on business mail and it intends to do so without any transparency or accountability.

    “There’s supposed to be a clear discount for bulk mail but Australia Post has refused to tell us how that discount has been calculated and applied. Either there’s a discount or there’s not, or is he just making up the amount of the discount on the run? You’d have to expect that there’s another increase on the way soon. It means our members can’t plan in a business sense and we don’t think that’s acceptable.”

    Last year, after a widespread industry backlash against a new range of price increases, Australia Post responded by announcing a 25 per cent discount on promotional mail as part of a new ‘customer support package.’


  • Focus Print makes a bid for Longbeach

    Longbeach Printing

    Mark Shergill of Focus Print Group has made an offer for Michael Wu’s collapsed Melbourne digital print company Longbeach Printing.

    “We’ve spoken to the liquidator and made an offer,” says Shergill. “We’re interested in acquiring the Longbeach assets and we’re trying to see what we can do but we’re still waiting to hear from the bank and it may just be too difficult.”

    In the meantime, Focus has taken on the work that Longbeach was producing for the Australian Made campaign. “Yes, we’re doing some of the Australian Made labels and that sort of thing,” says Shergill.

    If the deal goes through, it would be the 11th acquisition since Shergill took control of Focus Print in 2014 and began an aggressive expansion policy.

    Longbeach liquidator Timothy Holden of Foremans Business Services says it could take many months to sort out the mess left behind when Longbeach went into liquidation earlier this year.

    Assets are being dealt with but I have no further comment, writes Holden in an email. Michael Wu continues to assist me with my investigations – no further comment; My investigations and administration of a liquidation such as this generally take 6 to 18 months before finalisation.

    Longbeach closed its doors in August.



  • Epson’s large format expo underway in Melbourne

    Eleven40 Studios, Melbourne

    Epson’s inaugural Large Format Product Expo in Melbourne will feature the company’s complete range of solutions in signage, photography, proofing, production, dye sublimation, direct to garment and technical printing.

    It’s the first in a series of nationwide events designed to communicate more directly with customers.

    “Having products being demonstrated in one location was very successful at the recent Visual Impact in Sydney but there’s a lot going on at trade shows and you’re competing with others for attention. This will be more than a regular trade show and it’s a way of talking directly to existing and prospective customers and providing a more personal touch,” says Nathan Fulcher, communications manager, Epson Australia.

    “There’s already been considerable interest in the event from customers and dealers and the registration numbers look very promising, with many locking in the times that they intend to drop in.

    The two-day event on Wednesday, October 26 and Thursday 27 at Melbourne’s Eleven40 Studio at 1140 Malvern Road, Malvern, will include a demonstration area dedicated to the company’s flagship SureColor Signage range.

    Epson's SureColor S80600

    Epson’s latest generation Eco-Solvent printers have drawn acclaim for their outstanding print quality and ultra-low running costs. The new range features Epson PrecisionCore® head technology and a new UltraChrome™ ink set that delivers prints with unparalleled quality, brightness and colour gamut. At the Expo, Epson will be demonstrating the 64” SureColor SC-S80600 that uses a 9- or 10-colour ink set to produce the widest colour gamut in its class and achieve between 96% and 98% PANTONE® coverage.

     Alongside the Signage range will be demo area number two highlighting the acclaimed SureColor Fabric range. The third demo area will highlight Epson solutions for premium photo, fine art, poster and graphics production, and proofing and packaging design applications.

     In the photographic and fine art space is the new Epson SureColor SC-P800 delivering professional quality photographic and fine art images in sizes up to A2 and larger using large cost-effective ink cartridges. Still in the photo space are the SureLab SL-D700 and SureLab SL-D3000 commercial photo and photo merchandise printers, the former of which will be on display at the Expo.

     The final demo area belongs to the new Epson SureColor Technical range. This series is designed to address the needs of retail and business graphic printing. It uses a low cost 5-colour aqueous UltraChrome™ ink set to produce extremely cost-effective output on coated and uncoated stocks.

    Customers are welcome to walk in from 8am to 7pm on either day or pre book demos in advance by e-mailing

    Epson is planning a nationwide roll out of large format expos in other capital cities in 2017.


  • LED-UV Drying and Curing: blog

    Curing inks and coatings using ultraviolet light energy has been deployed in the printing, signage and packaging industries for some time now and offer identifiable advantages in production.

    Inks can cure on the press and printed sheets can be ready for finishing immediately, instead of waiting for evaporative drying or partial infrared drying. UV curing of adhesives is even used in medicine—you may have had a tooth cap cured by using a UV light probe.

    Read the full blog – LED-UV Drying and Curing: a Future Cure-All?




  • Melbourne wrapper into world finals

    Toxic Rat by Exotic Graphix

    Nick Caminiti, MD of Melbourne signage company Exotic Graphix, will represent Australia and New Zealand at this year’s Avery Dennison King of the Wrap World finals in Las Vegas next month.

    It’s the first time the regional winner from Australia & New Zealand has been selected to compete for the ultimate prize.Caminiti (pictured) is in Las Vegas at present for a brother’s bucks’ night but will return to Australia before heading back to Vegas in a couple of weeks. “He’s ecstatic, very happy,” says a spokesperson at Exotic Graphix in Carrum Downs.

    A panel of international judges chose the Australia/New Zealand, North America West, Central, North America Midwest, North America East, North America South, Canadian and European Wrap Kings from a total of 224 entries.

    Avery Dennison announced the eight vehicle graphics installers as Regional Wrap Kings in the event, which features Avery Dennison Supreme Wrapping™ Films, Conform Chrome, and digital Supercast vinyl wrap film. The regional winners will compete for the “King of the Wrap World” title at the 2016 SEMA Show, November 1-4, 2016 in Las Vegas, Nevada.

    “We had a difficult time choosing the winner as the industry really stepped it up a level this year,” says Peter Wright, Avery Dennison marketing manager, Australia/New Zealand, and one of the judges of this year’s challenge.

    Each Regional Wrap King won a prize package valued at almost US$3,200, which includes a four-night stay in Las Vegas to attend the SEMA show, US$500 cash, an Avery Dennison Wrap Class of their choice in their home country, a Regional Wrap King trophy, Wrap Like a King personalised T-shirt and a personalised 67” Race Ramp product.

    The King of the Wrap World will receive an additional US$500 cash prize, a trophy and  US$1,000 worth of marketing support from Avery Dennison, including localised and targeted Facebook advertising and a print ad in a trade show publication. The King of the Wrap World extended prize package is valued at almost US$5,000.

    “I’ve been a judge for the Wrap Like a King Challenge since it was created in 2013 and this year’s entries were creative and some of the best technical work I’ve ever seen,” says Justin Pate, wrap installer.

    The finalists are:

    ●     North America East – Sean Tomlin, Designer Wraps

    ●     North America Midwest – Ken Tonn, Brand Installers

    ●     North America Central – Kevin Kempf, PG NOLA™

    ●     North America South – Steve Carney, Carbon Wraps

    ●     North America West – Andy Soleimani, Sticker City

    ●     Canada – Connor William Barr, Coastal Car Wraps

    ●     Europe – WrapStyle

    ●     Australia & New Zealand – Nick Caminiti, Exotic Graphix


  • Better together – Starleaton & DES

    The new Melbourne premises at Forster Rd, Mount Waverley

    The big move is on as the two national suppliers for the printing and signage industry across Australia move into shared premises.

    A new warehouse and office facilities in Melbourne as well as in Brisbane sparks a major logistical shift as the enterprise brings its expanded stock holdings under the one roof. The new Melbourne warehouse at 163-179 Forster Road, Mount Waverley, is four times the combined size of the previous facilities operated in Victoria by Starleaton and DES.

    Customers will now have a single point of contact for the new business with familiar client-facing personnel continuing to provide service in every city.

    The realignment of the supply side across the printing and signage industries with Starleaton’s takeover of DES is one of the largest in recent time and creates a significant new corporate entity in the sectors. With Ben Eaton, CEO, at the helm and Ian Clare remaining with the company during its transition the combined force is set to disrupt the market.

    Starleaton/DES provides a comprehensive service offering for graphic businesses large and small, with one of the broadest product offerings in the industry across hardware and software as well as a range of unique substrate. A new showroom in Sydney is on the cards where the company will be able to showcase its expanded range of wide format engines that now includes Agfa as well as EFI and ColorPainter in addition to Epson.

    According to Eaton, the combined entity is far more than its parts with synergies and efficiencies driving better value for customers.

    “We have two great teams coming together to build one of the best service and sales support organisations in the industry. Our customers will immediately start reaping the benefits of being able to access a wider range of products as well as deeper stock levels and more technical support,” he said.

    “Over the next months we’ll be rolling out new products from an even wider range of well-known brand names. We intend to be become even better partners to our customers than before.”

    The expanded teams are already in place at the new sites around the country. Consolidating the stock holding is underway with the aim of providing a seamless supply experience for customers.


    National: 1300 880 605
    Sydney: (02) 9736 6700
    Melbourne: (03) 9518 3100
    Brisbane: (07) 3713 734
    Perth: (08) 9249 897

    DES on the move into the new premises in Melbourne

    VIC branch manager Peter Way settles in to his new temporary office

    Loading in at Forster Rd

    The new Starleaton/DES warehouse, Mount Waverley, Melbourne

    163-179 Forster Road, Mount Waverley



  • Garry Muratore joins Canon’s Display Graphics

    Well-known industry identity Garry Muratore (pictured) has been appointed product manager for Display Graphics at Canon Australia.

    In a career spanning nearly four decades in technical, sales and marketing roles, Muratore has helped to introduce many technological advances to the Australia and New Zealand printing industries, including digital printing systems, computer to plate, stochastic screening, wide format industrial printers, workflow and colour management.

    Muratore will be supporting the Canon sales team and its wide format customers for a range of products including the award-winning Arizona range, ProCut cutting tables, Oki Colorpainter printers, Onyx / Procut and Engview workflow solutions and related wide format consumables.

    “With a recent vacancy in this key role, we sought out only the highest calibre candidates and Garry was the clear choice,” says Adrian Morris, manager Display Graphics Canon Australia. “We are after dedicated, experienced and passionate staff who really understand the markets and customers we support. We welcome Garry to our growing business and I’m sure he will excel in all aspects of the role.’

    Muratore says he’s excited by the opportunity to work with Canon’s superior product range and a best-in-class support team.

    “I got to see the range first hand at DRUPA very recently and realised pretty quickly this was an organisation I wanted to be a part of and now that’s a reality,” he says.