Jobs

Jobs: HP Indigo Remote Support Engineer, March 5, 2019

Location

Melbourne, VIC

Name

Lyn Geach

Email

lyngeach@curriegroup.com.au

About Currie Group

Currie Group, a market leading supplier to the graphic arts industry is looking for a HP INDIGO REMOTE SUPPORT ENGINEER to join our growing operations team. Currie Group represents key industry brands such as HP Indigo, AB Graphics, Horizon, CRON, Scodix, OMET and other manufacturers. Our staff, support, equipment and associated consumable offerings provide a fully integrated print solution to hundreds of companies throughout Australia and New Zealand.

The Role

Based in Hawthorn, we are looking for a HP INDIGO REMOTE SUPPORT ENGINEER to carry out remote repairs, diagnostics, technical advice and operator mentoring to our HP Indigo installation base throughout Australia & New Zealand.

 Key areas are:

  • Providing remote support assistance on HP Indigo Digital Presses (S2,S3 and S4)
  • High level commination with key operators
  • Handling in-bound phone calls from customers
  • Assisting the Service Coordinator Schedule and monitor service calls for the technicians.

Our Culture

Currie Group values the culture and relationships created and nurtured over the last 70 years. A proudly Australian owned trading company with clients going back three generations, our “Point of Difference” is the long-term relationships that have grown out of commercial transactions. Currie Group is looking for people capable of maintaining and developing further these relationships.

Your Skill set

  • Ideally understand the digital printing processes
  • Must be able to carry out mechanical repairs and basic electrical parts replacement
  • Ability to work with minimum supervision
  • Work well under pressure
  • Willing to travel interstate and overseas on occasions
  • Great communication skills, can listen as well as have the ability to establish and build both internal and external relationships
  • Disciplined approach to service reporting including service hours and parts usage

On Offer

  • Great working environment. A business culture which supports personal development
  • Training on equipment at factory level
  • Attractive remuneration package including a basic salary and superannuation
  • Tool set, Uniform, laptop and mobile phone

The successful candidate will have a ‘can do’ attitude and the ability to work both autonomously and as part of a team. The position is full time.

Currie Group is an equal opportunity employer. Only those eligible to work in Australia should apply. If you have the required skill sets, we would welcome your covering letter and CV to Lyn Geach at lyngeach@curriegroup.com.au