Jobs: Internal Sales & Customer Service, August 31, 2018


Bayswater, VIC


  • Bayswater North, VIC 3153 location
  • Family run business with a close knit team
  • Manufacturer of plastic gift cards, loyalty cards and more for some of Australia’s biggest brands
  • $55,000 – $65,000 based on experience

Are you passionate about customer service? Do you love looking for new sales opportunities? Do people say you’re positive & organised? We would love to hear from you!

Who we are

Redegroup is a family owned & run business operating in Bayswater for over 30 years. We manufacture plastic gift card, loyalty cards, event passes and more for some of the biggest brands and events in Australia!

We provide a full service to our clients from design through to production as well as ongoing account management. We love what we do and are passionate about providing the best products and services to our customers.

About the role

We’re looking for someone enthusiastic and organized to:

  • Handle both inbound and outbound sales calls
  • Process the smaller orders from our customers
  • Develop a rapport with our customers and manage your own portfolio of customers
  • Deliver amazing customer service via face to face, phone & email
  • Provide quotes, info kits, samples and order updates to customers
  • Achieve monthly targets and KPIs
  • Manage and maintain our CRM database (we’ll train you!)
  • Provide support to the sales team and management
  • Assist with reception & general office tasks when required
  • Assist the director with administration & clerical tasks

A bit about you

  • You love customer service & are a people person
  • You’re positive & organised
  • You can work effectively and autonomously
  • You have a passion for sales
  • You’re an excellent communicator
  • You love working in a team
  • You work well under pressure

Our ideal candidate also has:

  • Knowledge of the print industry an advantage
  • Extensive experience in Administration & phone sales
  • Experience in managing & maintaining a CRM database
  • Excellent skills in Microsoft Office

Overall we’re looking for someone to be passionate about our products, handle their tasks effectively and build relationships with our customers! If this sounds like you, contact us today. We would love to hear from you.

To apply for this position, please send your cover letter and CV to