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Kwik Kopy Miller Street wins FCA award

Wednesday, 21 March 2018
By Print 21 Online Article

The team at Kwik Kopy Miller Street. (l-r) Tom Bowers, design & production manager; Dan McKenzie, owner; and Rob Schrauwen, account manager.

Kwik Kopy Miller Street has been awarded the NSW/ACT Franchisee of the Year, two or more staff, at the Franchise Council of Australia (FCA) Excellence in Franchising Awards.

Run by father, son and daughter team, Peter, Daniel and Susie McKenzie, the franchise offers a diverse range of products and services including graphic design, business cards, brochures and posters for clients in North Sydney.

The award recognises excellence in business management and franchise citizenship for franchisee owner-operators. Areas assessed include business planning and performance, systems management, franchise citizenship, openness to learning and change, as well as community contribution.

‘They have managed to turn a struggling business into a top performer’: David Bell, MD Kwik Kopy.

Kwik Kopy Australia MD David Bell says the team at Kwik Kopy Miller Street embodies all the qualities and competencies the award represents. “Kwik Kopy Miller Street continues to go from strength to strength. In just a few years, they have managed to turn a struggling business into a top performer and almost quadrupled sales in the process.

“But it’s not just an effective business model that makes Kwik Kopy Miller Street a standout performer, it’s their community spirit that sees them deliver first class customer service, build an empowered team, share knowledge and contribute to their franchising network at all times.”

Kwik Kopy Miller Street owner Dan McKenzie says the McKenzie family are honoured to be receive the award.

“We are thrilled to have been recognised at the FCA Excellence in Franchising awards. As a team, we love what we do and pride ourselves on working closely with our clients to understand their business needs and deliver the best results.

“When we first purchased the Kwik Kopy Miller Street franchise, the centre was ranked last out of 100 centres. Within four years we have been able to turn the business around. To now be awarded franchisee of the year, two or more staff, within just four years, is truly incredible. The award win is a testament to our fantastic team and the wonderful support we’ve received from Kwik Kopy.”

Kwik Kopy Miller Street was awarded Kwik Kopy Franchise of the Year in 2017.

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