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Plane tickets to become collector’s item

Wednesday, 12 September 2007
By Print 21 Online Article

Paper airline tickets could find their way into the museums as the International Air Transport Association (IATA) issues electronic tickets instead.


16.5 million paper tickets were ordered from seven printers to supply 60,000 accredited IATA travel agents around the world up until 31 May 2008. As of 1 June 2008, all tickets issued through the IATA Billing and Settlement Plan will be electronic.

"This is the last call for paper tickets," said Giovanni Bisignani, IATA’s director general and CEO. "It’s been 38 months since we launched the drive for 100 per cent e-ticketing … the paper ticket will become a collector’s item."

This may not be the case in Australia. A spokesperson from Qantas said that the company would not dismiss paper tickets all together.

"From May 2008, the vast majority of Qantas bookings will use an e-ticket; however, Qantas will retain paper tickets to cover all scenarios though their use will be very limited," he said.

According to the spokesperson, Qantas uses e-tickets for 80 per cent of its international bookings and 95 per cent of domestic bookings.

Bisignani pointed to convenience and environmental commitment as being reasons behind the IATA’s move. "Consumers enjoy the convenience and flexibility of paperless travel," he said. "And eliminating paper will save the equivalent of 50,000 mature trees each year. E-ticketing is a winning proposition for everyone."

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