Posts Tagged ‘MBE’

  • MBE Australia wins global marketing award

    Mail Boxes Etc. (MBE) Australia has once again taken out the MBE Worldwide Marketing Excellence Award for 2017, ahead of 31 other countries.

    The marketing team from the Australian arm of the global franchise giant also won in 2015.

    “The Australian team proudly embraces our #PeoplePossible approach and always finds successful solutions to satisfy our customers and provide real value to franchisees, to fellow master licensees and to customers,” said Paolo Fiorelli, Chairman and CEO MBE Worldwide S.p.A.

    MBE Australia provides a marketing system across multiple channels. Franchisees are supplied with an online presence, custom marketing material, 24/7 support via the MBE Online Training Academy and monthly webinars.

    MBE celebrates 25 years in Australia this month, with the first centre opening in Neutral Bay, NSW in 1993. There are 2,500 service centres worldwide and over 36 across Australia, offering packing, shipping, postal, printing and design under the one roof.

  • Accurio to the rescue at MBE Applecross

    Andrew Ingram, director, MBE Applecross with his new Konica Minolta AccurioPress C2070.

    A recent upswing in demand for printing jobs at Mail Boxes Etc. (MBE) Applecross in Perth WA meant the company was being forced to outsource much of its printing work to other providers.

    “Initially we had a printer that was more suited to office work than the commercial work we wanted to do,” says Andrew Ingram, director, MBE Applecross. “One of the key types of printing we do is meeting notices for mining exploration companies. These 16-32-page booklets need to be high quality and produced in time for meeting season, which is around the end of May. To meet this demand, we needed a commercial printer that could deliver reliably and quickly.”

    At MBE’s national conference, MBE Applecross directors met with representatives from Konica Minolta and determined that the KM AccurioPress C2070 would be the ideal machine to meet the business’s needs.

    “The previous printer couldn’t handle heavier stocks even though we’d been told it could,” says Ingram. “We needed a printer that could handle up to 350gsm because we wanted to print business cards and high-quality covers for the mining companies’ booklets.” The C2070 was also more than twice as fast as the previous machine, he said.

    “Before, I was embarrassed to show people our printer,” Ingram says. “Now, it’s the first thing I show anyone when they come into the office. We wanted to be a place that did printing, not a place that sent printing jobs to other companies. Putting the Konica Minolta printer in place let us make that change. We don’t need to outsource as much work now because the C2070 can handle just about everything.”

    MBE Applecross, Perth.

    Ingram says one of the most important benefits for MBE Applecross has been the service and support provided by Konica Minolta.

    “The assistance from Konica Minolta has been brilliant. One night, we ran out of staples in the middle of a job. I rang customer support and three hours later we had the staples and the job was back up and running. That was a fantastic effort.

    “Every time I had a question for the Konica Minolta team, I got an immediate answer and that impressed me. As a business owner, to know I’ve got that level of backup and support is crucial. The C2070 is our main breadwinner, so having such reliable support for it really delivers peace of mind.”

    Mail Boxes Etc. (MBE) is a global company that provides courier, shipping, printing, and mailbox services. Originally established as a US-based franchise, MBE now has 32 locations in Australia.

  • MBE celebrates 25th with two new centres

    MBE Australia’s latest centre Chermside opened in March, 2018.

    Print and mail franchiser Mail Boxes Etc (MBE) is celebrating 25 years in Australia with the opening of two new business service centres, bringing the number of its Australian locations to 38.

    In August 1993, MBE – one of the world’s largest networks of business service centres offering shipping, couriers, printing, graphic design and postal service solutions to business and private customers – opened its first Australian centre in Neutral Bay, NSW.

    ‘An incredible business franchise model’: MBE CEO Clayton Treloar.

    This was followed with the opening of Broadbeach in 1994 and Elanora (now Currumbin) in 1995 on the Gold Coast. MBE Australia now has 36 business service centres with another two set to open in the coming months.

    “I started out as an owner of one of the MBE business centres in Perth,” said Clayton Treloar, CEO MBE Australia. “I quickly realised what an incredible franchise business model MBE offers and came on board as CEO in 2014. The head office team and franchise owners are all passionate about the MBE brand and committed to delivering exceptional customer service. We have an incredible team culture, which is cemented with our popular and well attended annual conferences. It’s the MBE #PeoplePossible culture which enables us to embrace challenges and ensure continued and successful growth of MBE in Australia.”

    With six centres opened in the past two years and constant growth year-on-year, the next 25 years in Australia are looking very positive for MBE, he says.

    Established in 1980 in San Diego, California as Mail Boxes Etc., MBE is today comprised of more than 1600 Business Service Centres in over 30 countries.