Field Service Engineer
We are seeking a highly motivated Field Service Engineer to join our dynamic team based in Victoria.
Currie Group Pty Ltd, is a market leading supplier to the Graphic Arts industry across Australia & New Zealand, A family owned and operated company spanning over 75 years, we are proud of our history and ongoing relationships we have forged over this time - we are a true end to end supplier !
If you have expertise in the printing industry, enjoy troubleshooting, operating machinery and committed to delivering exceptional customer service we want to hear from you.
Key Responsibilities:
- Provide onsite technical support, installation, maintenance, troubleshooting, and repair services to HP Indigo products.
- Perform preventative maintenance and system upgrades for customers in the printing industry.
- Support customers with technical inquiries, offering expert advice on equipment operations, system integration, and workflow optimization.
- Collaborate with the technical team to develop solutions for complex client needs and technical challenges.
- Manage service schedules, ensure timely completion of service requests, and maintain high customer satisfaction levels.
- Conduct training for clients on equipment operation and maintenance best practices.
- Maintain accurate service records, including reports on service activities, parts used, and recommendations for future upgrades.
Requirements:
- Experience in the printing industry (flexographic, digital, offset printing, finishing, etc.) is desirable.
- Strong knowledge of printing machinery, control systems, and software.
- Proven experience in operating, troubleshooting, maintenance, and repair of printing equipment.
- Ability to work independently and manage your service schedule effectively.
- Excellent communication and customer service skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- A valid driver’s license and willingness to travel.
- Degree or qualification in Engineering, Electronics, Mechatronics, or a related technical field is desirable.
What We Offer:
- Competitive salary with performance-based incentives.
- Ongoing training and professional development opportunities.
- Supportive work environment with opportunities to grow within a leading company in the printing sector.
- The chance to work with cutting-edge technology and innovative printing solutions.
How to Apply:
If you are passionate about Field Service Support in the printing industry and have the technical expertise to back it up, apply now! Please submit your resume and a cover letter outlining your experience and qualifications to marcusrobinson@curriegroup.com.au