Switching Australian and New Zealand agent for the German high-tech colour measurement company has stirred the waters, with conflicting reports as to who does what. Following the switch from previous agent, Kayell, Colour Graphic Services has taken on the sought-after agency.
According to David Crowther, Managing Director of Colour Graphic Services, there have been inaccurate media reports.
“I returned from Techkon head office two weeks ago having undergone extensive technical training and having my company’s appointment as a non-exclusive dealer confirmed. I am one of three non-exclusive dealers and was disturbed to see that another dealer has been reported to be ‘the’ distributor for Australia and New Zealand. This is not factual and seems more likely to be a misunderstanding in reporting rather than competitive posturing.
"I have been in contact with the other dealer [Queensland-based G2psd: ed] and know and respect the owners. We verbally agreed to co-operate. They are not, however, a distributor, who typically imports directly from the manufacturer and then on-sells to dealers. We both buy directly from Techkon of Königstein/Frankfurt, Germany.
“Techkon and Colour Graphic Services have formed a very close working relationship, which is already bearing fruit,” says Crowther, “I remain the only local dealer to have done on-site factory training, and they appreciated my commitment and I theirs.
Crowther added that he will be attending drupa for 11 days and can be contacted on the Techkon stand in Hall 9 –A21.
“I hope this clears it up,” he says, “the main thing is that customers can be assured of the very best support for the best spectrophotometers and densitometers in the world – Techkon.” (pronounced Tesh-kon)