Global tech company Pitney Bowes has signed a major software contract with Australia’s Sunshine Coast Council for the implementation of its Confirm Asset Management solution.
“The complexities of managing billions of dollars of assets, while undergoing substantial growth, can be challenging,” said Tom Jamieson, Sunshine Coast Council group executive for the Built Infrastructure Group. “We are responsible for forecasting the long-term strategic impact of every SCC investment…the Pitney Bowes Confirm solution helps us accelerate our drive to digital. It also supports our mobility strategy, fits with our Software as a Service (SaaS) strategy and will deliver significant benefits to our council and community.
“This is one of many major system upgrades the council is investing in, along with our Customer Relationship Management System and Human Resources Management System, so having an Asset Management System that interfaces with our other systems is essential. We are delighted to be working with a company of the stature of Pitney Bowes. They share our values and our pursuit of significant savings as a result of a successful implementation.”
Nigel Lester, managing director ANZ at Pitney Bowes Software said, “We spent time understanding SCC’s vision for the future, as well as their immediate needs. Understanding the drive towards becoming a smart region helped us deliver a robust, futureproof foundation for asset management. Confirm meets the council’s objectives. Employees enjoy using the solution and it will help them work, connect and collaborate quickly and effectively.”
Bob Guidotti, executive vice president and president, Pitney Bowes Software said, “Access to real-time data is a very powerful proposition: it can transform an organisation, connect and empower teams, reveal insight and generate productivity. Using Confirm will benefit SCC by providing them with up-to-the-minute, SaaS-based information on millions of dollars’ worth of assets, accessible from desktops and devices. Confirm will help SCC manage risk, stay on top of maintenance, mobilise field workers and make decisions with confidence.”
Pitney Bowes says the SaaS-based Confirm asset management platform will: increase the mobility of the council’s workforce to allow it to serve its community more efficiently; collate data on SCC’s digital and physical assets, helping to drive its capital budgets through fact-based asset management; deliver accurate, consistent management information in real time; deliver cost savings as a result of improved business processes and innovative technology; and give the council insight to make informed decisions on the repair, maintenance and investment of its critical assets.
The platform includes the ConfirmWorkzone map-based scheduling solution which SCC will use to: improve field resource management; boost workforce visibility; and help to efficiently schedule and dispatch field crews.
The Sunshine Coast, home to 300,000 residents, is expected to grow to over 500,000 residents by 2041.