Roland DG launches new Connect App

Roland DG Australia has launched Roland DG Connect, an app that it says allows users to gain a detailed understanding of their overall print operations and access essential data for keeping their devices running at their optimum performance.

Free to new and existing Roland DG owners, the new app is currently available for use with all TrueVIS series printers and printer cutters.

Roland DG says Connect provides instant access to key performance data, and allows the user to monitor device activity and increase print production efficiency. The company says the app features an easy-to-understand colour-coded dashboard that provides an instant view of statistics like ink usage per cartridge, while also showing a printing volume timeline for periods of up to 30 days.

Additionally, it displays “crucial” information for optimising the health of the printer, such as print head manual cleaning frequency, wiper life status, and levels of liquid waste – data that helps keep your printer running in top condition, minimising downtime and maintenance.

Roland DG Connect provides instant alerts that help avoid any costly productivity issues, as well as notifications when firmware updates are needed, or if inks are in need of replenishment. Colour-coded views make it simple to monitor ink consumption per cartridge, so businesses can effectively plan your ink usage and budget.

"At Roland DG Australia, we want to ensure that our customers not only have the highest quality printers available for their specific needs, but also cutting-edge tools that maximise performance and extend the life of their machines," said Greg Stone, product and marketing manager at Roland DG Australia. "The new Roland DG Connect App allows Roland DG end users to monitor their printers in real time, keep them operating at the highest level, and take their production with them wherever they go."

According to the company users will also appreciate the reporting and accessibility information the Roland DG Connect App offers. A built-in Job Log lets users review up to 30 days of print production on one or more connected devices, while an Error Log delivers machine alerts, including instant notifications on feed motor errors or print finish activity.

Stone also says that the Roland DG Connect App is dynamic and will grow more robust over time. "We will be enhancing the app continuously, incorporating additional features and functionality that will make life increasingly easier for users," he added.

TrueVIS owners can get started with Roland DG Connect by first registering online at the Roland DG Connect page, and then downloading the app, at the following link: https://www.rolanddg.com.au/products/software/roland-dg-connect-app